Vice President, Business Development – Tech, Media, Communications

🔥 3 minutes ago

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🛍️ eCommerce

📡 Telecommunications

B2B • eCommerce • Telecommunications

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Own new-logo revenue targets within the Tech, Media, Communications vertical • Build and manage a robust pipeline of qualified prospects through outbound prospecting • Identify target accounts across CX, Tech and Sales with BPO/CX outsourcing needs • Represent Qualfon at industry conferences and trade shows (e.g., CCW) • Develop and execute account-based sales strategies for high-priority prospects • Lead the full sales cycle from initial outreach through contract signature • Partner with Solutions and Delivery teams to shape compelling proposals • Negotiate commercial terms, pricing structures, and contract frameworks • Build multi-year growth narratives and business cases for C-suite buyers • Build and maintain executive-level relationships with prospective client stakeholders • Act as a trusted advisor by understanding prospects' business goals • Lead strategic discovery sessions and executive-level pitch presentations • Act as the internal "quarterback" for new deal pursuits, aligning stakeholders across teams • Drive urgency and accountability across internal teams to meet client timelines

🎯 Requirements

• 10+ years of experience in BPO, CX, or managed services sales • Proven success selling into Tech, Media, Communications organizations • Executive-level communication, negotiation, and stakeholder management skills • Strong commercial and financial acumen, including deal structuring and pricing strategy • Experience selling into regulated, compliance-driven environments • Familiarity with contact center operations, digital channels, and back-office services • Experience working with global delivery models • Exposure to AI, automation, analytics, or digital transformation solutions as sales differentiators

🏖️ Benefits

• Medical, Dental, Vision • Employee Assistance Program • Life and Accidental Death & Dismemberment • Short Term Disability • Long Term Disability • Accident • Critical Illness • Hospital Indemnity • Legal • Identity Protection • Pet Insurance • 401k • Paid time off (PTO) benefits based on Company policies • Colorado residents eligible for Paid Sick and Safety Leave