Senior Field Application Scientist, AMR

Job not on LinkedIn

🕒 September 21

🏄 California – Remote

🏄 California – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Quantum

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Quantum is a company that provides comprehensive data management solutions designed to help organizations manage, protect, store, and analyze unstructured data. With a focus on leveraging AI and analytics, Quantum offers a portfolio of software solutions and services including storage, data protection, archiving, and cloud-based analytics. Their solutions are widely used across industries such as media, entertainment, government, healthcare, and financial services to power AI applications and ensure data resilience. Quantum is committed to enhancing data insights, easing access, and maintaining secure data storage for businesses worldwide.

📋 Description

• Master protocols, applications, and troubleshooting for all QSI products • Understand proteomic applications and align QSI products and applications with market needs • Communicate technical details of QSI products and applications in pre-sales meetings • Lead technical discussions with customers • Conduct seminars and present technical datasets • Identify customer needs and provide solutions using QSI instruments, reagents, kits, and applications • Draft experimental plans and set expectations during product evaluations • Draft and present demo reports • Manage onsite and remote onboarding of QSI products and software • Conduct onsite training on QSI instruments, software, and reagent workflows • Drive instrument utilization through collaboration with sales and customer project plans • Manage technical support cases via SFDC, email, phone, and site visits • Determine when instrument repairs are needed and initiate repair processes • Troubleshoot instrument, software, kit, and application problems and escalate as needed • Participate in tradeshows and drive customer advocacy • Provide input on application notes and technical collateral • Promote product positioning and messaging in customer interactions • Champion customer-requested applications to Market Development and Product Management • Report to the Senior Director, Field Applications and Services • Collaborate with sales, product management, market development, and marketing

🎯 Requirements

• 4-year bachelor’s degree in life sciences, biology, or related field • Masters/PhD preferred but not required if have 5+ years lab experience • Prior employment in similar technical support role required OR combination of lab experience with technical support component • Experience in proteomics, protein biology, or mass spectrometry • Theoretical or technical background in Cell Biology, Biochemistry, NGS • Excellent written/oral communication skills • Takes initiative • Ability to travel up to 75% (3 weeks per month)

🏖️ Benefits

• Discretionary bonus program • Equity as part of the compensation package

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