Operational Excellence Manager

Job not on LinkedIn

🔥 14 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $110k - $144k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Quest Defense

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚀 Aerospace

🎖️ Defense

Aerospace • Defense

Quest Defense is a company specializing in providing advanced engineering solutions for the defense sector, particularly in the domains of air, land, sea, and space. They deliver mission-critical and safety-focused solutions, integrating cutting-edge technologies such as AI, IoT, and digital threads throughout the product lifecycle to enhance efficiency, performance, and safety. Their expertise encompasses a wide range of services including mechanical engineering, engineering process optimization, and sustainment and product support. Quest Defense partners with leading defense organizations to meet the most challenging industry standards and demands, working on innovative technologies to optimize aerospace, naval, land, and space systems. The company is committed to diversity, inclusion, and maintaining high ethical standards in its operations.

📋 Description

• Lead and maintain the company’s Quality Management System (QMS) to meet AS9100, customer, and internal requirements • Manage the internal audit program and lead preparation for external AS9100 audits and certification reviews • Maintain quality processes, documentation, and training across the organization • Lead quality issue resolution using root cause analysis and corrective actions • Lead LEAN and continuous improvement efforts, including Kaizen events, waste reduction, and process improvement projects • Develop and improve standard work practices, workflows, and tools • Map and review business processes to identify delays, gaps, and improvement opportunities • Work with leaders and cross-functional teams to implement, document, and sustain process improvements • Provide training on quality standards, LEAN practices, problem-solving methods, and audit readiness • Develop and track quality and process performance measures, dashboards, and KPIs with the BI/DataOps team • Review audit results, quality trends, and performance data to measure results and identify further improvement opportunities

🎯 Requirements

• Bachelor’s degree in engineering, business, operations, or a related field or equivalent experience • 5–10 years of experience as an operational excellence manager or in a similar operational excellence or quality leadership role • Eligibility to access and review export-controlled information under applicable laws and regulations • Formal training in LEAN, Six Sigma, Quality Management, or AS9100 • Experience leading cross-functional process improvement initiatives • Strong facilitation skills for workshops, audits, and process mapping sessions • Excellent communication, analytical, and problem-solving skills • Ability to balance strategic thinking with hands-on execution • Experience with lean methodologies, including Kaizen events, waste reduction, and continuous improvement cycles • Experience with value stream mapping, standard work, visual management, and cycle time analysis • Experience facilitating process mapping using SOPIC, swim lanes, or RASCI • Experience leading quality management initiatives • Experience conducting quality audits and reviewing project records, documentation, and technical data, including EAR- and ITAR-controlled materials

🏖️ Benefits

• Competitive compensation • Employer-matched 401(k) • Certification assistance • Clear opportunities for advancement • Flexible, collaborative, and people-first environment • Comprehensive medical, dental, life, and disability coverage • Professional development support • Flexible, friendly workplace • Work on safety- and mission-critical projects with real-world impact

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