Translation Localization Engineer

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Questel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2020-11

Artificial Intelligence • Enterprise • SaaS

Questel is a world leader in providing integrated solutions for intellectual property and innovation management. The company specializes in offering services such as patent and trademark solutions, IP management software, and innovation strategy. With a focus on enhancing patent prosecution through AI-driven platforms, Questel serves over 20,000 clients in more than 30 countries. It aims to improve the management of intellectual property by incorporating business intelligence, data solutions, and IP maintenance. Questel is committed to technological advancement, with a vast network supporting IP services globally.

📋 Description

• Reporting to the Senior Director of Localization Engineering, this role is responsible for providing support internally for specialized, technical file types and processes in translation. • Respond to requests for Localization Engineering from internal customers • Advise on or test processes during client onboarding for Account Services • Attend calls with clients to serve as the technical advisor for Sales or Account Services • Collect customer requirements, whether during onboarding or quoting • Prepare quote details and files for Client Solutions • Specify the full project workflow during quoting, if needed for technical projects • Create memoQ filters for file import • Carry out internal job requests from Project Managers for orders • Integrate translations into the source files • Perform engineering checks on files to ensure their completeness and functionality • Make formatting adjustments by language, as needed • Create LQA guidance for linguists on complex projects • Document new processes at the order, client, or department level • Attend and participate in weekly departmental meetings • Work on special projects and other duties as assigned

🎯 Requirements

• Bachelor’s degree required. • At least 2 years’ experience in technical/localization project management or engineering required. • Able to qualify, identify, and clarify client needs through effective questioning and listening • Able to analyze and synthesize information and evaluate external client needs as they correlate to Localization Engineering • Able to determine whether an existing process or a new process is needed • Confidence in presenting to internal and external management • Excellent written and oral communication skills, using professional tone and language; tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others • Detail-oriented, organized, thorough, and accurate, with the ability to work quickly and steadily in a focused manner • Strong attention to detail and able to maintain accurate records • Ability to deal with frequent changes, delays, interruptions, and unexpected events • Possesses initiative, persistence, ability to solve problems, and enthusiasm for learning • Strong ability to multitask, prioritize, and work independently with minimal supervision • Strong analytical, troubleshooting, and decision-making abilities • Strong problem-solving and negotiation skills • Strong project management skills • Skilled at working effectively with cross-functional teams • Foreign language proficiency a plus • Proficiency in these tools is preferred: Microsoft Word, Excel, PowerPoint, Outlook • memoQ (CAT tool) • Passolo • MadCap Flare, Capture, and Lingo • BeyondCompare or WinMerge • Articulate RISE and Storyline • Adobe Premiere Pro • Adobe Photoshop

🏖️ Benefits

• Flexible work arrangements