Channel Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Quest Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • Data Management • SaaS

Quest Software is a technology company that specializes in developing and managing software solutions for IT operations, data management, and cybersecurity. They provide a range of products aimed at helping organizations modernize their IT infrastructure, secure their data, and ensure seamless operations whether in the cloud or on-premises. Quest's offerings include endpoint management, identity protection, disaster recovery, and database management tools, empowering businesses to enhance their IT resilience and optimize data utilization in an increasingly digital world.

📋 Description

• Help build, refine, and scale partner ecosystem • Identify gaps and friction points in the partner program and drive improvements to program structure, benefits, and requirements • Maintain and evolve program documentation, policies, and partner-facing materials • Coordinate cross-functionally with sales, marketing, sales operations and finance to keep program operations aligned • Streamline partner-facing and internal program processes to reduce manual effort and improve consistency • Improve program reporting infrastructure for partners: partner performance dashboards, program metrics, and pipeline data, in partnership with sales ops • Serve as an operational point of contact for partners navigating the program • Track engagement metrics and help iterate programs based on results

🎯 Requirements

• 3–5 years of experience in channel operations, partner programs, or a related role in B2B tech • Familiarity with the partner ecosystem : resellers/VARs, ISVs, and/or systems integrators • Strong process orientation: document things, closing loops, and follow through • Comfort with data and reporting tools (Salesforce, Excel/Sheets, BI tools like Tableau) • Clear written and verbal communicator , able to work with partners and internal stakeholders alike • Self-starter who can manage multiple workstreams • Experience with PRM platforms (e.g., Impartner, Alliances, Salesforce PRM) • Background in channel marketing, partner enablement, or sales operations

🏖️ Benefits

• Professional development opportunities