Implementation Analyst

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Logo of Quiktrak, LLC

Quiktrak, LLC

201 - 500 employees

Founded 1991

🤝 B2B

☁️ SaaS

💸 Finance

B2B • SaaS • Finance

Quiktrak, LLC is a provider of field inspection, verification, inventory auditing, and property data collection services, combined with risk-management and auditing software. The company serves equipment leasing, commercial lending, wholesale credit, and floor-plan financing clients, balancing automation and human field inspectors to reduce risk and increase visibility across auditing and verification workflows.

📋 Description

• Review client documentation, audit code tables, condition requirements, and escalation rule sets. • Participate in working sessions with clients, Business Analysts, Project Managers, and implementation stakeholders to validate requirements and clarify ambiguous rules. • Translate complex conditional logic, such as if/then rules, prior status codes, product-specific paths, and escalation triggers, into structured workflow specifications. • Identify where client requirements align with platform standards and where they require a recommendation, redesign, workaround, or escalation. • Create coding tables that define audit outcomes, decision logic, escalation paths, code-result logic, and data-collection requirements. • Use Eraser.io or equivalent workflow design tools to create workflow diagrams and implementation-ready definitions. • Configure multi-path decision trees for scenarios such as units seen on lot, not seen, in use, offsite, sold, returned, in transit, and related sub-paths. • Map relevant client data fields and identifiers from source systems to Checks platform properties as required. • Conduct structured testing and UAT support to confirm that configured workflows produce the correct codes, outcomes, and escalation behavior. • Document discrepancies, troubleshoot root causes, and help implement corrections. • Review workflow output with senior team members before client-facing delivery or operational handoff. • Maintain clear documentation of requirements, decisions, configuration details, testing results, and change history. • Communicate clearly with client contacts and internal stakeholders about requirement clarifications, configuration decisions, testing outcomes, risks, and open items. • Contribute to workflow templates, SOPs, test cases, and training materials as the team scales.

🎯 Requirements

• Demonstrated experience designing or configuring business workflows, business process flows, decision trees, or equivalent structured process logic. • Strong logical and analytical thinking, including the ability to read a rule set and understand downstream implications across multiple workflow paths. • Exceptional attention to detail and accuracy; ability to catch errors in complex conditional logic before they reach the field. • Ability to read and interpret structured documentation such as data mapping tables, code matrices, requirement specifications, workflow diagrams, and configuration notes. • Clear written communication, including documentation of decisions, exceptions, requirements, configurations, testing results, and change history. • Ability to manage multiple concurrent assignments with competing deadlines while collaborating with Project Managers, Business Analysts, clients, and implementation stakeholders. • Strongly Preferred Experience in audit services, floor plan auditing, financial services compliance, inventory management, banking operations, insurance, or another process-intensive environment. • Experience with eraser.io, Visio, Mural, Miro, draw.io, or similar workflow diagram tools.

🏖️ Benefits

• Health insurance • Paid time off • Remote work options

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