
201 - 500 employees
đ Retail
âď¸ SaaS
Software ⢠Retail ⢠SaaS
Quilt Software is a company dedicated to empowering local, independent retailers by providing innovative point-of-sale (POS) software. Through its proprietary QuiltOS, Quilt Software integrates and supports specialized POS software companies, helping them serve small businesses more effectively and efficiently. The company's mission is to ensure that local economies and small business retailers have the tools they need to thrive against larger corporate retail giants. By offering tailored solutions and acquiring specialized POS software companies, Quilt Software enables these businesses to expand their customer base and streamline operations while maintaining their unique brand identities.
đĽ 2 hours ago
đ˛ North Carolina â Remote
đľ $75k - $85k / year
â° Full Time
đĄ Mid-level
đ Senior
đđˇ Salesforce Administrator
đť Ghost score 0%
Where this job comes from
Posted on Quilt Software's careers page, not through a job board
First seen by Remote Rocketship 2 hours ago

201 - 500 employees
đ Retail
âď¸ SaaS
Software ⢠Retail ⢠SaaS
Quilt Software is a company dedicated to empowering local, independent retailers by providing innovative point-of-sale (POS) software. Through its proprietary QuiltOS, Quilt Software integrates and supports specialized POS software companies, helping them serve small businesses more effectively and efficiently. The company's mission is to ensure that local economies and small business retailers have the tools they need to thrive against larger corporate retail giants. By offering tailored solutions and acquiring specialized POS software companies, Quilt Software enables these businesses to expand their customer base and streamline operations while maintaining their unique brand identities.
⢠Build assigned work from business requirements documents within sprints, including Flows, validation rules, page layouts, permission sets, record types, reports and dashboards, data loads, and field cleanup. ⢠Configure and support Salesforce across Sales Cloud and Service Cloud. ⢠Own the full change cycle: sandbox configuration, regression testing, production verification, and rollback planning. ⢠Assess impacts across automation, integrations, security, reporting, and downstream business processes. ⢠Participate in requirements sessions and sprint planning, challenge requirements, and propose better solutions. ⢠Share the inbound support queue, resolve issues, and provide support Slack coverage. ⢠Perform day-to-day administration including user management, profiles, permission sets, page layouts, and record types. ⢠Identify and resolve configuration issues, data-quality gaps, and system inconsistencies. ⢠Maintain and troubleshoot third-party Salesforce tools for telephony, marketing automation, quoting, and commissions. ⢠Diagnose sync failures, integration-user errors, and credential issues, escalating findings clearly. ⢠Write technical design documents and maintain SOPs, the data dictionary, and release notes. ⢠Create documentation and training materials to support self-service and adoption. ⢠Keep stakeholders and teammates informed about status, blockers, and timelines. ⢠Report to the Salesforce Team Lead and partner with GTM Systems, Business Analysis, Sales Operations, Customer Success, and Support stakeholders.
⢠3+ years of hands-on Salesforce administration in a single org of meaningful complexity. ⢠Strength across Sales Cloud and Service Cloud; real depth in one and solid working knowledge of the other. ⢠Proven ability to design, build, and troubleshoot complex, interdependent Flows across multiple objects and automation layers. ⢠Understanding of Salesforce order of execution and ability to recognize and prevent recursion in layered automation. ⢠Ability to evaluate the impact of changes across automation, integrations, security, reporting, and downstream processes. ⢠Ability to determine where declarative work stops and code should start. ⢠Collaborative working style and ability to share workstreams and exchange feedback. ⢠Ability to manage sprint workload, identify risks, and raise them in time to reprioritize. ⢠Track record of writing technical design documents, standard operating procedures, and process notes. ⢠Strong diagnostic skills. ⢠Salesforce Certified Administrator required. ⢠Advanced Administrator, Platform App Builder, or Sales Cloud or Service Cloud Consultant preferred. ⢠Trailhead/Trailblazer Profile URL required in application. ⢠Excellent communication with technical and non-technical audiences. ⢠Experience with GTM and adjacent tooling such as DealHub CPQ, DocuSign, RingDNA or similar sales engagement platforms, HubSpot, CaptivateIQ, Make.com, Power Automate, or Zapier is a plus. ⢠Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable.
⢠Comprehensive benefits package including medical, dental, and vision coverage. ⢠401 (k) Opportunity with Company Match ⢠3 Weeks of Paid Time Off ⢠Paid Parental Leave ⢠Opportunities for career growth and advancement within a rapidly growing company. ⢠Fun and collaborative work environment with a focus on teamwork and innovation. ⢠Bonus
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