Sales Coordinator

🕒 June 11

🇺🇸 United States – Remote

💵 $25 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Quince's careers page, not through a job board

First seen by Remote Rocketship June 11

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Logo of Quince

Quince

1001 - 5000 employees

Founded 2018

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Quince is a direct-to-consumer e-commerce retailer offering affordable luxury essentials across apparel, home goods, bedding, beauty, and accessories. The company emphasizes high-quality materials (cashmere, European linen, leather, silk), a factory-direct model to keep prices low, sustainable practices, and long return policies. Quince sells men's and women's clothing, baby and kids items, furniture and home decor, and lifestyle products through an online storefront with focus on honest pricing and value.

📋 Description

• Manage the end-to-end lifecycle of corporate gifting and merchandise orders, from initial quote through final delivery and customer satisfaction • Maintain a single source of truth in HubSpot by accurately capturing interactions, deal stages, customer preferences, and pipeline opportunities • Develop technical expertise in Quince’s product catalog, customization capabilities, and supply chain timelines to advise clients and close deals • Own customer relationships through same-day responses Monday–Friday and personalized service • Work cross-functionally with Operations and Logistics to prioritize and fulfill bulk orders according to enterprise client expectations and timelines • Build scalable processes by documenting FAQs, creating templates, and turning one-off solutions into repeatable workflows • Identify upsell opportunities and manage customer recovery situations through resolution • Deliver $1.5M in closed transactional revenue by the end of the fiscal year • Support enterprise businesses as a dedicated concierge from initial inquiry through high-volume delivery

🎯 Requirements

• 2+ years of sales support experience • Proficiency in CRM platforms; HubSpot preferred • Familiarity with chatbots and customer experience platforms • Basic proficiency in Google Sheets/Excel, including VLOOKUPs and pivot tables • Ability to manage large bulk-order spreadsheets and SKU lists • Ability to thrive in high-growth environments where processes are still being built and ownership is required • Solution-oriented problem-solving mindset • Exceptional verbal and written communication skills • Ability to mirror a client’s professional tone and deliver personalized, high-touch interactions • Comfort navigating and troubleshooting back-end e-commerce platforms • Ability to teach customers how to use self-service tools • Flexibility in a fast-paced environment • Experience with corporate gifting programs, promotional product distribution, or similar B2B channels preferred • Background in apparel, accessories, or home goods industries preferred • Successful completion of a background check

🏖️ Benefits

• Bonus and equity may also be provided for eligible roles • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunity and anti-discrimination protections

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