Business Analyst – Change & Configuration Management

Job not on LinkedIn

🔥 4 minutes ago

🌶️ New Mexico, Virginia – Remote

🌶️ New Mexico – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quivera Enterprises

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Quivera Enterprises is a tribal-owned professional services and contracting firm focused on delivering results-driven solutions across construction, technology, and business support services. The company offers high-level management, human resources, IT, business development, accounting/finance, and construction services, and pursues government and commercial opportunities to drive economic growth for the Wichita and Affiliated Tribes. Quivera emphasizes local impact, collaborative problem-solving, SBA small disadvantaged business certification, and a shared services model to provide operational efficiency and long-term value for clients.

📋 Description

• Provide business analysis expertise supporting Indian Affairs and Office of Information Technology programs, projects, and operational initiatives • Elicit, analyze, validate, document, and manage business, functional, technical, and system requirements • Map current-state, future-state, and interim business processes and recommend improvement, modernization, automation, and efficiency opportunities • Develop user stories, story maps, use cases, acceptance criteria, prioritized product backlogs, glossaries, process models, system diagrams, wireframes, workflows, and technical artifacts • Prepare requirements, implementation statements, and supporting documentation for NIST Special Publication 800-53 control assessments • Support privacy and security documentation, including PII identification, PIAs, and PTAs • Create and maintain models using Microsoft Visio and manage boards, test plans, dashboards, and related artifacts using Azure DevOps or other Government-authorized tools • Conduct research and analysis for process improvement, business process reengineering, IT modernization, shared services, and technology implementation • Develop and execute test cases, test scripts, datasets, and acceptance criteria • Facilitate requirements sessions, stakeholder interviews, focus groups, training sessions, strategic planning forums, and knowledge-transfer activities • Review cost, schedule, performance, and compliance requirements for federal IT investments • Track risks, issues, milestones, dependencies, and deliverables • Support configuration management, change control, and release-management processes • Maintain configuration information, records, baselines, CMDB data, and supporting artifacts • Facilitate Configuration Control Board activities, including documentation, decision tracking, approvals, and follow-up • Support change-request intake, evaluation, impact analysis, prioritization, approval, implementation, and closure • Support configuration audits, corrective actions, audit responses, and remediation tracking • Analyze CCM data and metrics to identify trends, issues, process gaps, risks, and improvement opportunities • Coordinate with Government stakeholders, project managers, technical teams, security teams, vendors, and other contractors

🎯 Requirements

• Minimum of five (5) years of experience providing business analysis services to management and technical personnel supporting federal IT investments • Experience analyzing and resolving complex IT project or program management issues in accordance with applicable federal laws, regulations, policies, and procedures • Experience supporting configuration management, change control, and release-management processes • Experience supporting CMDB processes, configuration records and artifacts, Configuration Control Board (CCB) processes, and configuration audits • Experience analyzing and documenting current-state and target-state configuration and change-management processes and workflows • Knowledge of PMO operations, capital planning, strategic planning, and IT investment management • Knowledge of business process improvement and business process reengineering methodologies • Practical experience with configuration management, ITIL practices, change management, IT Asset Management, and IT service-request fulfillment • Experience with activity and data modeling, modern business methods, best-practice analysis, and performance measurement • Knowledge of FITARA, SDLC, FEA, CPIC, and FISMA • Experience applying human-centered design methods, including journey mapping, affinity mapping, and storyboarding • Strong written and verbal communication, facilitation, interviewing, training, collaboration, and leadership skills • Ability to manage multiple priorities and meet project schedule, quality, and performance requirements • Ability to work effectively with Government stakeholders, project managers, technical teams, security personnel, vendors, and other contractors • U.S. Citizenship Required • Ability to obtain and maintain the Government security clearance and/or suitability determination required for the position • Must meet all applicable federal contract requirements • Preferred: experience supporting DOI and/or IA • Preferred: experience in NIST- and/or DOI-controlled IT environments • Preferred: experience with federal IT asset, license, property, change, configuration, or release-management activities • Preferred: experience with ITSM ticketing systems, CMDBs, Microsoft Intune, or similar enterprise tools • Preferred: experience using Microsoft Visio, Azure DevOps, or comparable Government-authorized tools • Preferred: active Government security clearance

🏖️ Benefits

• Professional office or remote work environment • Reasonable accommodation for essential job functions