Customer Service Representative, Spanish and English Speaking

Job not on LinkedIn

🔥 16 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Qurate Retail Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🛒 Retail

📱 Media

🛍️ eCommerce

Retail • Media • eCommerce

Qurate Retail Group is a collection of six prominent retail brands including QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. The company focuses on providing a unique shopping experience by merging retail with entertainment, curating products and experiences for a wide audience. Operational across various countries such as the U. S. , UK, Germany, Japan, Italy, Poland, and China, Qurate aims to deliver fun and engaging shopping experiences. With a commitment to diversity, equity, and inclusion, Qurate Retail Group prides itself on fostering a culture of growth, innovation, and community impact. Their business model leverages digital and television platforms to attract highly discerning shoppers while also emphasizing corporate responsibility and sustainable retail practices.

📋 Description

• Handle a high volume of inbound customer inquiries in Spanish and English • Offer additional products during each customer interaction • Assist customers with questions while personalizing the experience for each caller • Confirm refunds, take payments, place orders, and analyze account data • Report to an assigned Customer Service Supervisor • Work a set full-time schedule that is not Monday–Friday • Work a schedule including a weekend shift each week • Work from home in a remote position

🎯 Requirements

• Must reside in North Carolina or an approved QVC state • 12 months or more of customer service experience • Ability to learn and work in a virtual environment • Ability to communicate with a variety of styles • Ability to navigate multiple systems and screens • Provide your own Microsoft 11 computer and additional required equipment following QVC computer system requirements • Ability to troubleshoot own technical problems and partner with IT when needed • Available to work weekends, holidays, and additional hours • Provide a distraction-free work-from-home environment • Must speak Spanish and English

🏖️ Benefits

• $0.60 bilingual differential • Additional shift differential and incentives where applicable • Paid time off • Employee assistance program • Parental leave • Paid volunteer hours • Company discounts • Health care benefits starting on day 1 • 401(k) • Tuition reimbursement benefits