Theater Account Provisioning Specialist – Federal Health IT

🔥 8 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Rackner

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

🤖 Artificial Intelligence

Consulting • Defense • Artificial Intelligence

Rackner is a technology company specializing in applying emerging technologies to mission-critical problems in both the public and private sectors. As a Kubernetes Certified Service Provider, Rackner's experienced engineers manage large clusters in production environments for major organizations. The company focuses on cloud-native solutions, DevSecOps, AI, and platform development to modernize business-critical applications. Rackner is also involved in developing innovative systems using Edge, IoT/Mobile, and VR technologies. The company has been recognized on the Inc 5000 List of Fastest Growing Companies and has secured significant contracts with the Department of Defense and the Department of Homeland Security.

📋 Description

• Receive, track, and process assigned account access requests, maintaining ownership from initial submission through fulfillment or appropriate resolution. • Review requested access against established role definitions and verify required training, authorization, and other provisioning prerequisites. • Create or modify user accounts following approved procedures, required authorizations, and applicable access controls. • Validate completed provisioning actions to confirm appropriate access and communicate account status or completion to users. • Document pending approvals, unsupported access requests, system outages, and other dependencies affecting fulfillment. • Escalate access exceptions and unresolved provisioning issues, coordinating with authorized approvers and technical support teams to facilitate resolution. • Maintain accurate request records and meet established provisioning timelines and operational performance expectations.

🎯 Requirements

• Minimum of 2 years of professional experience in account or identity provisioning within a federal defense-related technology environment. • Working knowledge of user roles, role-based access requirements, and account provisioning prerequisites within specialized military healthcare application environments. • Hands-on experience processing and fulfilling account access requests through ServiceNow. • Active U.S. Government Secret security clearance. • Supporting healthcare IT systems and operations in theater or deployed military environments. • Processing government system access-authorization request documentation.

🏖️ Benefits

• Company-supported professional certifications aligned with program work. • Professional development and career growth opportunities. • 401(k) with 100% company match up to 6%. • Medical, dental, vision, life, and disability coverage. • Generous paid time off and company holidays. • Home-office equipment and remote-work support. • Fitness and wellness reimbursement.

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