Communications – Adoptions Specialist

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🔥 2 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rackner

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

🤖 Artificial Intelligence

Consulting • Defense • Artificial Intelligence

Rackner is a technology company specializing in applying emerging technologies to mission-critical problems in both the public and private sectors. As a Kubernetes Certified Service Provider, Rackner's experienced engineers manage large clusters in production environments for major organizations. The company focuses on cloud-native solutions, DevSecOps, AI, and platform development to modernize business-critical applications. Rackner is also involved in developing innovative systems using Edge, IoT/Mobile, and VR technologies. The company has been recognized on the Inc 5000 List of Fastest Growing Companies and has secured significant contracts with the Department of Defense and the Department of Homeland Security.

📋 Description

• Develop and schedule release communications aligned with the customer's release calendar. • Manage and maintain the user adoption portal and MED365/Microsoft Teams communication channels. • Prepare and distribute system downtime notifications and urgent service announcements within established timelines. • Maintain accurate records for audit and compliance purposes. • Develop and administer user surveys to assess satisfaction, measure confidence in services, and identify improvement opportunities. • Create targeted communication campaigns using approved product guidance. • Ensure clinical accuracy through appropriate review and validation.

🎯 Requirements

• Minimum of 3 years of experience in communications, change management, or user engagement within an IT or healthcare environment. • Experience managing and maintaining content within SharePoint and MED365 platforms. • Experience developing, administering, and analyzing user surveys to assess satisfaction and engagement. • Must meet eligibility requirements for a Tier 3 background investigation. • Remote (US) work location. • Public Trust (Tier 3) clearance requirement.

🏖️ Benefits

• Company-supported professional certifications aligned with program work. • Professional development and career growth opportunities. • 401(k) with 100% company match up to 6%. • Medical, dental, vision, life, and disability coverage. • Generous paid time off and company holidays. • Home-office equipment and remote-work support. • Fitness and wellness reimbursement. • Weekly pay schedule and team events.

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