Part-Time Evening Call Center Agent

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $14 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 0%

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Radius Global Solutions LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Radius Global Solutions LLC is a leading provider of digitally integrated customer engagement solutions, specializing in business process outsourcing (BPO) and contact center services. The company focuses on enhancing customer experiences through multi-channel communication and data-driven strategies. Radius offers a range of services including debt collection, healthcare revenue cycle management, and early-stage delinquency management, applying advanced technology and experienced personnel to improve client relationships and operational efficiency.

📋 Description

• Provide customer-focused call center support as a part-time evening agent • Complete virtual paid training • Follow the rotating weekly schedule • Work required Sunday shifts once per month • Communicate energetically and effectively with customers • Listen to and negotiate with customers while maintaining a customer service focus

🎯 Requirements

• Previous experience in Customer Service, Retail, Call Centers, Collections, Sales and/or Telemarketing • Proven ability and desire to help people • Excellent listening and negotiation skills with a customer service focus • Engaging and enthusiastic personality • Confident, clear and effective communication style • Organized, self-driven and goal-oriented • Keyboard proficiency and computer literacy • High School Diploma or GED is required • Must be hard-wired into internet via Ethernet Cable • Availability for required full-time training during the first 2 weeks: 7am-4pm CST Monday-Friday • Availability for third-week training: Monday/Tuesday 4:30pm-9pm CST; Wednesday-Friday 5pm-9pm CST • Availability for rotating weekly schedule: Monday, Wednesday, Friday one week; Tuesday, Thursday, Saturday the next week • Availability for one Sunday per month from 3pm-5pm CST • Availability for Saturday shifts from 9am-2pm CST and Monday-Friday shifts from 5pm-9pm CST

🏖️ Benefits

• Remote position • Virtual paid training • Equipment is provided