Account Manager, Mid-Market

🕒 March 27

🏢🏡 New York City – Hybrid

💵 $230k - $310k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Ramp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🏢 Enterprise

💰 $15M Series C on 2012-09

Fintech • Finance • Enterprise

Ramp is a company that offers an all-in-one platform designed to streamline financial operations for businesses. It provides easy-to-use corporate cards, expense management, accounts payable automation, and procurement solutions that reduce manual processes and integrate seamlessly with existing accounting systems. With a focus on saving time and money, Ramp uses automation and smart spend controls to simplify expenses, travel booking, and audit-proof accounting. Supporting multiple currencies and offering extensive integrations, Ramp caters to startups, small businesses, mid-market, and enterprises looking to consolidate their finance stack and improve efficiency across their financial operations.

📋 Description

• Set and maintain a high-performing culture and morale by managing a group of exceptional 5-8 Account Managers • Engage frequently with key customers and become deeply embedded in customer relationships with top accounts • Oversee the daily activities and quota performance management of individual Account Managers to ensure key performance metrics are met • Ensure the team exceeds spend activation, product activation, retention, expansion, and customer health goals • Report on team performance and forecast to senior leadership • Hire and train new Account Managers on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays, game film) • Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, diving into customer call feedback, and leading enablement sessions • Improve team output and efficiency over time by optimizing systems and processes • Represent the Account Management team cross-functionally with leaders of other departments

🎯 Requirements

• Minimum of 2 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record exceeding goals • Cross and upsell experience is a plus • Minimum of 5 years of experience building and leading account management teams with a proven track record of exceeding goal • Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies • A passion and excitement for hiring, with a thoughtful approach to team planning and development • Ability to articulate contractual, technical, and financial value points to customers, including executive leaders • Strong track record of negotiating, structuring and executing complex sales agreements • Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) • Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency • Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills

🏖️ Benefits

• 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Unlimited AI token usage • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed)