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Operational Excellence Lead

🔥 13 hours ago

🏄 California, New York – Remote

infoinfo

💵 $135k - $155k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Recidiviz's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Recidiviz's site. Checked 47 minutes ago.

Logo of Recidiviz

Recidiviz

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $150k Pre Seed Round on 2019-08

Consulting • Healthcare • Logistics

Recidiviz is a non-profit organization that collaborates with state criminal justice agencies to enhance their use of data and reduce incarceration rates. By integrating fragmented data systems, Recidiviz provides decision-makers with comprehensive real-time insights to diagnose systemic issues and drive meaningful change. The organization focuses on improving outcomes for individuals impacted by the justice system, emphasizing human-centered success. Recidiviz supplies tools and insights for criminal justice leaders, policymakers, and the public to promote accountability, track the impact of policy changes, and support community reentry. Trusted in several states, Recidiviz aims to foster safer communities and equity within the criminal justice system.

📋 Description

• Connect the organization’s long-horizon, cross-functional, and external-facing strategy with internal execution • Build the operating cadence, information flow, and forums for performance-versus-plan management • Run performance-versus-plan and OKR processes across the organization • Own core planning cycles, including calendars, templates, and cross-team dependencies • Consolidate fragmented ownership and clarify decision-making and escalation paths • Facilitate cross-functional reviews, capture action items, and enforce time-boxing • Own the Impact Monthly meeting, including the update deck, case studies, and highlights • Partner with the Director of Talent on the organization-wide communications calendar and content • Support business cases for headcount, RFP, and resourcing requests • Build analyses in tools such as Looker to diagnose core metrics • Pair with leaders on strategic challenges and diagnose skills, structure, or hiring gaps • Inform performance management and promotions with impact data • Maintain the critical-path portfolio across funded and unfunded work • Improve operational excellence templates, tools, and processes • Help define and implement a revenue operations system • Help evaluate AI and tooling ROI • Define requirements for measuring cloud and personnel costs by state and partner on dashboard development

🎯 Requirements

• A senior operator, likely from a product management, product operations or program management background • Strong analytical skills and comfort with data; able to pull analysis from tools like Looker and build data-driven cases • High emotional intelligence when working with senior, strong-willed leaders • Excellent synthesis and written communication skills • Bias toward clarity and simplification • Comfortable constructively challenging partners and leaders • Steady under pressure and strong composure • Comfortable operating with significant seniority and scope from day one • Experience in government, public-sector, or B2G contexts, or with mission-driven and nonprofit organizations • Experience running OKR or performance-versus-plan processes at scale

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