Case Manager – Virtual Intensive Outpatient Program, IOP

🕒 September 18

🦬 Montana – Remote

🦬 Montana – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 35%

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• Open for 56 days.
• Reposted once.
• No salary listed.

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Recovery Centers of America

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

👥 B2C

Healthcare • B2C

Recovery Centers of America is a national provider of addiction and mental health treatment offering a full continuum of evidence-based clinical services. RCA provides medically supervised detox, residential/inpatient treatment, outpatient programs (PHP, IOP), virtual/telehealth services, medication-assisted treatment (MAT), sober living, alumni support, and specialized programs for veterans, pregnant women, students, and others. The organization emphasizes clinically proven care, is available 24/7 for admissions, accepts many major insurance plans (in-network with 80+ providers), and reports having treated nearly 100,000 patients while pursuing a mission to save one million lives. RCA operates multiple treatment locations across numerous U. S. states and also offers virtual IOP options.

📋 Description

• Provide care management services to adults with substance use disorders, serious emotional disturbances, and severe and disabling mental illnesses • Assess and evaluate adults to determine appropriateness and need for care management services • Assist consumers with entry into services and monitor progress throughout the continuum of care • Develop, coordinate, and monitor Individual Treatment Plans in alignment with agency policy and procedure • Complete treatment plans within 5 encounters or 21 days, whichever is sooner, and update clinical assessments annually • Coordinate treatment team meetings and ensure treatment plans are outcome-based and recovery-focused • Educate consumers on recovery markers and incorporate them into treatment plan evaluation • Screen consumers for Medicaid eligibility and assist with enrollment as applicable • Complete required documentation, reports, and applications within established timelines • Complete SDMI designation and Level of Impairment prior to initiating case management services for consumers with a mental health diagnosis • Collaborate with internal team members and external community providers • Meet bi-weekly with the Program Supervisor to review consumer cases and service delivery • Attend required trainings, workshops, and conferences and share relevant learning with team members • Deliver services primarily via telehealth through the agency's virtual IOP platform • Maintain telehealth documentation reflecting clinical appropriateness for remote delivery • Provide Community Based Psychiatric Rehabilitation Services when applicable, including behavioral management, stabilization, skills training, family consultation, and individual or group CBPRS • Document CBPRS separately with an individual superbill • Provide face-to-face CBPRS when preferred, or telehealth when clinically indicated or access barriers exist, documenting the rationale and attempts to identify local supports

🎯 Requirements

• Bachelor's degree in Social Work, Psychology, or a related human services field from an accredited college; or an equivalent combination of education and at least two years of full-time experience serving adults with mental illness, substance use disorders, or a related human services population • Individuals with necessary knowledge and skills through lived experience as a consumer, provider, or advocate of mental health services may be considered; equivalency must be documented per agency policy • Reliable internet connection and a private, confidential workspace suitable for telehealth service delivery • Working knowledge of Montana Medicaid behavioral health regulations, SDMI criteria, Level of Impairment (LOI) documentation standards, and targeted case management requirements • Ability to assess and respond to the clinical and functional needs of adults with SUD and/or serious mental illness • Familiarity with community resources and ability to connect consumers with medical, social, vocational, recreational, or other support services • Effective verbal and written communication skills sufficient to build trusting therapeutic relationships and produce compliant clinical documentation • Ability to work collaboratively within a multidisciplinary treatment team and with external community providers • Flexible scheduling to meet consumer needs, including occasional schedule adjustments for staff meetings and required trainings

🏖️ Benefits

• Flexible scheduling to accommodate consumer availability, including evening hours as needed • Required trainings, workshops, and conferences • Telehealth/virtual work platform • Reliable internet connection and private workspace suitable for telehealth service delivery

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