CX4U Architect

🕒 July 28

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

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Logo of Red Clay Consulting

Red Clay Consulting

51 - 200 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Red Clay Consulting is a specialized firm with over 20 years of experience in the utility industry, delivering technology solutions and consulting services to utility companies worldwide. Known for its expertise in Oracle Utilities applications, Red Clay has an extensive track record of successful Oracle C2M implementations and maintains a large, certified US-based Oracle Utilities implementation team. The company offers advisory services, Oracle utilities solutions, and support services tailored to meet the needs of its utility clients. Red Clay prioritizes a collaborative and dynamic culture, being recognized multiple times as one of the best places to work in Atlanta. It is also a Gold-Level Oracle Partner, focusing on developing innovative strategies to enhance customer experience and streamline meter-to-cash processes for utility companies.

📋 Description

• Lead end-to-end architecture and design of Oracle CX4U implementations • Serve as the primary CX4U subject matter expert in client-facing workshops • Configure Oracle CX4U modules including digital self-service portals and predictive analytics dashboards • Champion sustainability-focused CX capabilities

🎯 Requirements

• 8+ years of Oracle Utilities consulting or implementation experience • Hands-on experience designing integrations with smart meter infrastructure, IoT devices, or head-end systems • Strong understanding of utility billing models, outage management processes, and regulatory compliance requirements • Excellent written and verbal communication skills • Experience with AI/ML-driven analytics platforms • Proven track record leading full lifecycle CX platform implementations

🏖️ Benefits

• Professional development opportunities • Flexible working hours

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