Business Analyst – Revenue Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

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Red River

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📦 Logistics

Consulting • Logistics • Technology

Red River is a technology solutions company that specializes in transforming organizations through innovative outcomes. They provide a wide range of services including artificial intelligence, cloud solutions, collaboration tools, cybersecurity, and modern infrastructure management. Red River focuses on delivering measurable business and mission objectives for clients in commercial, federal, and SLED (State, Local, and Education) markets. With over 25 years of experience, they are known for their technical expertise and a personal touch in solving IT challenges such as cloud computation, secure communications, and cybersecurity threats. Red River is also committed to philanthropy, supporting education in science and technology, and aiding military veterans transitioning to civilian jobs through the Red River Charitable Foundation.

📋 Description

• Develop, maintain, and enhance executive dashboards, KPI scorecards, and operational reporting • Analyze business performance across clients, account executives, industries, geographies, service offerings, and recurring revenue • Monitor and report on key financial and sales metrics • Deliver recurring and ad hoc reporting to leadership with actionable insights and recommendations • Identify trends, risks, and opportunities through data analysis • Support pipeline governance and forecast reviews through analysis and reporting • Monitor opportunity progression and pipeline health to identify data-quality or sales-execution gaps • Analyze lead generation, opportunity conversion, account penetration, and renewal performance • Partner with Sales and Account Management to improve opportunity hygiene and forecast accuracy • Improve visibility into recurring revenue, renewals, and long-term pipeline health • Serve as a subject matter expert for CRM data quality, reporting, and process governance • Support CRM enhancements, workflow automation, and continuous system improvements • Monitor CRM adoption and data integrity and recommend improvements • Document current-state and future-state business processes and assist with SOP development • Help establish the CRM as the trusted source of truth for revenue operations • Identify opportunities to simplify processes, eliminate manual work, and improve operational efficiency • Evaluate workflows and recommend automation solutions that reduce administrative effort and improve data accuracy • Continuously increase productivity through process standardization and automation • Collaborate across Sales, Client Success, Delivery, Finance, Marketing, and Executive Leadership

🎯 Requirements

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Information Systems, or related field • 5+ years of experience in Business Analysis, Revenue Operations, Sales Operations, Business Intelligence, or similar analytical role • Strong experience analyzing business performance and developing executive reporting • Experience gathering business requirements and improving business processes • Experience supporting CRM platforms such as Microsoft Dynamics, Salesforce, HubSpot, or similar • Advanced Microsoft Excel skills and experience with business intelligence platforms • Strong analytical, problem-solving, and critical-thinking skills • Excellent communication, facilitation, and presentation abilities • Ability to manage multiple priorities and work cross-functionally • U.S. Citizenship Required • Preferred: experience supporting an MSP, Professional Services, IT Services, Staffing, or Technology organization • Preferred: experience with Sales Operations or Business Operations • Preferred: experience with Microsoft Dynamics CRM and Tableau • Preferred: familiarity with SQL, data modeling, and data visualization • Preferred: experience with workflow automation tools such as Power Automate, Power Apps, Power BI, or similar • Preferred: understanding of recurring revenue business models, managed services, forecasting, and pipeline management • Preferred: experience documenting business processes and leading process improvement initiatives

🏖️ Benefits

• Competitive salary • Excellent benefits • Exceptional work environment