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Mobile Account Coordinator

Job not on LinkedIn

🔥 36 minutes ago

❄️ Minnesota – Remote

infoinfo

💵 $54.8k - $71.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Redwing Shoes's careers page, not through a job board

First seen by Remote Rocketship 36 minutes ago

Logo of Redwing Shoes

Redwing Shoes

11 - 50 employees

🏭 Manufacturing

🛒 Retail

👗 Fashion

Manufacturing • Retail • Fashion

Redwing Shoes is a leading American footwear company that specializes in manufacturing and selling high-quality work and lifestyle boots and shoes for both men and women. Established in 1905, the company offers a wide range of products, including safety toe shoes, waterproof boots, and classic moccasins, as well as accessories like socks, hats, and shoe care products. Redwing Shoes is known for its durable and rugged designs, catering primarily to workers and heritage footwear enthusiasts. The company also provides repair services and maintains a strong focus on heritage style and quality craftsmanship.

📋 Description

• Oversee company truck calendars and maintain an accurate view of availability, capacity, and scheduling needs • Identify scheduling gaps, underutilized assets, conflicts, and opportunities to improve truck utilization • Notify the Industrial team when additional business is needed to fill available capacity • Assist with scheduling, routing, and calendar adjustments • Communicate schedule changes and capacity concerns to relevant stakeholders • Serve as a bridge between Industrial and DTC teams during new-account development and implementation • Partner with Inside Sales to support account conversion efforts and align operational capabilities with sales opportunities • Coordinate internal discussions to evaluate prospective accounts and determine operational requirements • Identify available trucks, equipment, personnel, and other assets needed to support new business • Confirm company capabilities and capacity before commitments are finalized • Maintain communication among Sales, Inside Sales, Operations, Scheduling, and account stakeholders • Assist with moving new accounts from opportunity to activation • Coordinate onboarding requirements, timelines, resources, and internal assignments • Track new-account progress and communicate implementation delays • Ensure operational details and customer expectations are documented and communicated • Support transition of new opportunities into successfully serviced accounts • Monitor initial service activity and assist with corrective action when needed • Provide updates on truck availability, scheduling gaps, new-account status, and conversion progress • Maintain records of account requirements, assigned assets, launch dates, and outstanding tasks • Identify recurring scheduling or onboarding challenges and recommend process improvements • Help develop procedures for evaluating, activating, and transitioning new accounts

🎯 Requirements

• High school diploma or equivalent required • Three (3) or more years of experience in customer service, scheduling, coordination, revenue operations support, sales support, or supporting cross-functional sales teams • Knowledge of customer service, account support, scheduling, and coordination processes • Strong organizational skills with the ability to manage multiple priorities, schedules, and deadlines simultaneously • Excellent verbal and written communication skills • Strong problem-solving and decision-making skills • High level of attention to detail, accuracy, and follow-through • Ability to build collaborative working relationships across departments and functions • Strong customer-focused mindset • Ability to prioritize work independently and adapt to changing business needs • Proficiency in Microsoft Office applications, including Outlook, Excel, and Teams • Ability to learn new software and systems • Ability to analyze scheduling, account, and operational information • Ability to work U.S. Central Time business hours • Ability to support teams across different U.S. time zones, including west coast hours when applicable • Satisfactory background check required • Must be able to work in a location where the company is authorized to conduct business and employ workers

🏖️ Benefits

• Medical, dental, and vision coverage • Health savings and flexible spending accounts • Life and disability insurance • Generous paid time off and holidays • 401(k) match • Employee discounts • Free EAP services • Financial planning assistance • Well-being coaching • Flexible remote work arrangement • Limited travel during onboarding, training, and other business-related activities

Apply Now

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