Pro Consultant

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $35 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reed & Mackay

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

🤝 B2B

Travel • B2B

Reed & Mackay is a global corporate travel and event management company that provides end-to-end travel programmes, event logistics, and managed services for businesses. They offer 24/7 personalised support, a built-for-service travel platform, traveller safety and duty-of-care features, expense and approvals management, and sustainability tools (CO2 calculations, carbon dashboards, SAF partnerships). With deep sector expertise across law, finance, insurance, energy and marine, Reed & Mackay focuses on tailored, B2B solutions for complex programmes and high-touch corporate clients.

📋 Description

• Build relationships and understand clients’ needs while delivering high-touch service that saves clients time and reduces total travel cost • Provide dedicated, consistently high-level service tailored to individual client requirements • Manage workload and meet client and company deadlines • Service different client industry sectors across the wider business • Demonstrate innovative thinking and provide a consultative approach • Use R&M and Navan technology proficiently and share knowledge with clients and team members • Deliver air, rail, car rental, ferry, black car, and charter reservations • Manage a full client portfolio to R&M and Navan standards • Build meaningful relationships internally and externally • Identify and implement opportunities to add value to bookings • Apply fare types and ticketing methods while maintaining knowledge of industry innovations • Work with the International Fares Desk to identify cross-market and local inventory differences • Procure hotel rates using GDS and non-GDS channels and supplier relationships • Monitor bookings for savings opportunities through trip completion • Apply client policy to drive compliance and enhance traveller experience • Provide first-line support for offline and online bookings using mixed-mode booking tools • Provide proactive, cost-effective travel solutions • Comply with client policies and guidelines and achieve account SLAs • Interact regularly with overseas colleagues • Apply Quality Control procedures in line with company and GREC requirements

🎯 Requirements

• Previous VIP experience is preferred • Skills assessment results will be considered • Exceptional telephone manner and written skills • Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines • Proven record of experience in a core business travel environment • Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus • Experience of mixed mode booking tools, and 1st line product support for both offline/online bookings • Comprehensive knowledge of the travel industry and products in the market including different aircraft types and cabins • Knowledge of Low-Cost Carriers in the market and their different products available • Fully conversant with various rail, black car, LCC, OTA booking systems • Team-player approach to an office environment • Experience in using MS software packages • Ability to build an exceptional rapport with all clients • Excellent attention to detail • Enthusiastic approach and willingness to learn attitude • Independently commit to attend and complete all relevant training • Achieve individual and team-based business objectives

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