Benefits Consultant

Job not on LinkedIn

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $65.6k - $92.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Empower's careers page, not through a job board

First seen by Remote Rocketship 17 minutes ago

Logo of Empower

Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Build and maintain long-term relationships with highly compensated executive participants • Manage inbound calls and inquiries and conduct proactive outreach • Deliver exceptional customer service and ensure consistent follow-through • Coordinate participant meetings with Executive Planners and Benefits Planners • Identify opportunities for broader financial planning conversations and deeper participant engagement • Handle account servicing and transaction requests • Educate participants on executive plan benefits and available options • Research and resolve participant inquiries • Coordinate with internal specialists on complex or specialized participant needs while maintaining ownership through resolution • Maintain knowledge of executive benefits and supported plans • Support Executive Planners and Benefits Planners with financial planning activities, meeting coordination, participant servicing, and administrative support • Maintain accurate participant records in accordance with company policies and compliance requirements • Document participant interactions, service requests, follow-up activities, and planning opportunities in CRM and recordkeeping systems • Partner with planners and internal service and specialist teams to deliver a coordinated, white-glove participant experience

🎯 Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field • Minimum of 3 years of experience in financial planning or wealth management • FINRA Series 7 registration • NASAA Series 63 registration • FINRA Fingerprinting required • Knowledge of financial wellness and investment management strategies • Strong client relationship management and customer service skills, including direct interaction with high-net-worth, highly compensated, or executive clients • Ability to research and resolve account servicing and transaction-related inquiries while coordinating with internal partners • Strong verbal and written communication, organizational, problem-solving, and follow-through skills • Knowledge of executive benefit plans, retirement plans, or executive compensation arrangements • Applicants must be authorized to work for any employer in the U.S. • No employment visa sponsorship or takeover of sponsorship, including CPT/OPT • Reliable high-speed internet with a wired connection and a minimally disruptive home workspace • Reliable fiber, cable, or DSL internet connection

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment, including the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Other necessary computer equipment provided for remote and hybrid positions

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