Customer Support Specialist

Job not on LinkedIn

🕒 February 25

🏄 California – Remote

🏄 California – Remote

💵 $20 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 54%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote Talent

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Remote Talent is a company that helps U. S. -based companies build and deploy remote teams by sourcing candidates, assessing skills with a combination of AI and human evaluation, and delivering staffed pilot programs that transition into live remote teams. They position themselves as a B2B talent and staffing partner focused on remote work best practices and outcomes, with founders experienced in building high-performing remote teams.

📋 Description

• Responding to customer inquiries via phone, email, and/or chat • Providing fast, friendly, and professional assistance • Troubleshooting product and service issues to find optimal solutions • Maintaining detailed and accurate records of customer interactions • Staying up to date on client products, services, and policies to provide accurate information • Collaborating with teammates and sharing feedback to continuously improve the customer experience

🎯 Requirements

• This is a fully remote position, but you must be located within the United States • Fluent in speaking, writing, and reading the English language • A reliable Internet connection and computer • A positive, professional attitude and a passion for helping others • The ability to work independently in a distraction-free home office • Previous customer support experience is a plus, but not required

🏖️ Benefits

• Fully remote: work from anywhere within the United States • Full-time and part-time available • Competitive hourly pay from $20/hr

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