Senior Director, Enterprise Success

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Director

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Ren

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1987

🤲 Charity

🤝 Non-profit

💳 Fintech

Charity • Non-profit • Fintech

Ren is America’s premier provider of philanthropic technology and managed services, supporting over $150 billion in charitable assets and distributing over $50 billion to charities. The company offers various giving vehicles, including donor-advised funds, charitable trusts, and annuities, allowing clients to effectively achieve their charitable goals. Ren also provides resources and insights for advisors and donors to navigate charitable giving strategies.

📋 Description

• Lead the growth strategy and own outcomes for a focused portfolio of 2–3 enterprise accounts • Define account growth goals covering philanthropic gift volume, product module adoption, financial advisor penetration, and other metrics • Build, test, refine, and execute account-specific growth plans within responsible risk parameters • Develop quantitative firm-specific growth models using data, NPS, focus groups, experimentation, and customer feedback loops • Evaluate and sequence growth initiatives based on opportunity size, strategic fit, resources, and risk/return trade-offs • Cultivate executive-level relationships across client leadership, business units, regional leadership, operations, technology, and philanthropy teams • Track and manage stakeholders, including influencers, champions, and decision-makers • Advise client leadership on competitive landscape, organizational goals, and philanthropic strategy • Build business cases with client stakeholders for incremental investment in giving-related integrations • Map end-to-end user journeys to identify financial-advisor workflow integration opportunities • Partner with product and operations teams to develop client-shaped workflow solutions and drive adoption • Engage client operations, technology, and business leaders in designing and implementing integrations • Translate client feedback into product roadmap input and close the delivery loop • Coordinate cross-functionally across marketing, field/relationship teams, analytics, product, and operations • Build account-level reporting and dashboards covering account health, growth trajectory, risks, and mitigation • Coordinate with product marketing, charitable strategists, and operations leads to ensure go-to-client readiness

🎯 Requirements

• Bachelor's degree in business management, sales, or another related field • 8–12 years of experience in enterprise growth, strategic account management, or management consulting • Meaningful exposure to financial institutions, fintech, or financial services • Experience in regulated environments preferred • In-depth understanding of how operations and product capabilities translate into growth • Demonstrated ownership of growth outcomes in complex, high-value accounts • Ability to connect client needs to internal capabilities and drive execution • Strong analytical mindset, including modeling growth opportunities, assessing resource trade-offs, and building rigorous business cases • Exceptional executive presence and comfort with C-suite engagement and high-stakes presentations • Proven ability to lead cross-functional teams through influence and informal authority • Ability to create structure in ambiguous situations, move from strategy to execution, and navigate fintech compliance and operational constraints