Collections Specialist

🔥 19 hours ago

🏖️ New Jersey, Massachusetts, +3 more states – Remote

🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Republic Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

Consulting • Logistics • Environmental Solutions

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Contact customers via phone, fax, email, or standard letter to bring accounts to a current status • Complete system-assigned tasks within designated timeframes • Reconcile and apply customer payments posted on account • Monitor delinquent accounts via the collector dashboard and complete high-priority tasks • Research billing concerns and misapplied payments, escalating complex matters appropriately • Identify issues and problem accounts impacting the portfolio and communicate systemic or recurring items • Process payments from delinquent customers and negotiate payment arrangements or settlements • Engage management and/or sales to expedite resolution of customer issues and outstanding receivables • Document actions taken on assigned accounts in the system application • Respond to requests and questions from Sales, Customer Service, Billing, and Controllership • Initiate or process write-offs, bad debt recoveries, and credit memos according to procedures and authority levels • Perform other job-related duties as assigned or apparent

🎯 Requirements

• High School diploma or GED • A thorough knowledge and understanding of collections transactions and processes • 2 years of collections or relevant experience required • Qualified candidates should reside within the Northeast area: PA, NJ, DE, MA, or WV

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance • Accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)