Onboarding Specialist – Environmental Solutions

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Republic Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

Environmental Solutions • Waste Management • Sustainability

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• The Onboarding Specialist is responsible for managing four key mailboxes: Onboarding, Project Start, Purchase Orders and Invoice Issues. • Collaborates with both internal and external customers throughout the entire onboarding process. • Ensures smooth transitions between onboarding phases and provides ongoing support. • Investigate billing discrepancies, process adjustments, and manage invoicing and collections. • Communicate with Credit, Customer Service and Sales regarding new account builds. • Customer Account maintenance: update Sales Tax Exemptions, profile fees, EIR/EEC Fees, customer service contacts, sales contacts, purchase order requirements.

🎯 Requirements

• 2 - 4 years of data entry experience; including the ability to type a minimum of 35 words per minute. • Customer Service experience and billing experience required --additional perks would be D365, EQAI and Salesforce knowledge. • High School Diploma - preferred.

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO)