QA Automation Engineer II

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Logo of Reputation

Reputation

501 - 1000 employees

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

📋 Description

• Develop and maintain automated tests for web applications, APIs, integrations, and other platform components. • Contribute to AI-assisted testing initiatives that improve test creation, execution, and maintenance. • Build automated customer journey tests that validate critical user workflows. • Enhance existing automation frameworks to improve reliability, maintainability, and test coverage. • Participate in regression, functional, integration, and end-to-end testing efforts. • Integrate automated tests into CI/CD pipelines. • Assist with testing AI-powered product capabilities, including validating application behavior and outputs. • Analyze automation results, troubleshoot failures, and collaborate with engineers to resolve defects. • Identify improvements to automation practices and testing efficiency. • Stay current on emerging automation and AI testing technologies and apply relevant best practices to your work.

🎯 Requirements

• 4-7 years of experience in software quality assurance, automation testing, or quality engineering. • Experience developing and maintaining automated test suites and automation frameworks. • Strong software development background with proficiency in one or more of: Python, Java, JavaScript/TypeScript, Go • Proven experience with automation technologies such as: Playwright, Selenium, Cypress, PyTest, Robot Framework (preferred) • Working knowledge of: Software architecture, Distributed systems, Microservices, Cloud-native applications, Agile development methodologies, CI/CD practices • Experience testing APIs, integrations, and large-scale SaaS platforms. • Familiarity with cloud environments including AWS, GCP, or Azure. • Exposure to Generative AI tools (such as ChatGPT, GitHub Copilot, Claude, or similar) and an interest in applying AI to software testing. • Exposure to Large Language Models (LLMs) and AI-assisted development tools. • Basic understanding of prompt engineering and an interest in AI-enabled testing. • Familiarity with: OpenAI, Anthropic, LangChain, LangGraph, CrewAI, AutoGen, MCP (Model Context Protocol) • Experience working with agentic AI frameworks or AI-assisted development tools. • Knowledge of AI model evaluation and testing methodologies. • Experience with RAG architectures and vector databases. • Understanding of MLOps and AI platform operations. • Experience developing synthetic user simulation or digital customer journey testing systems.

🏖️ Benefits

• Paid Time Off: Flexible PTO for salary paid employees • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis. • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company. • Multiple medical and dental plan options, plus 100% company paid vision coverage • 401k available through Fidelity • Paid Parental Leave for all eligible employees as of day 1 of employment • Employer paid short and long term disability and life insurance • Critical Illness, Accident & Hospital Indemnity insurance • Employee Assistance Program (EAP) • Access to a wide variety of perks and wellbeing apps: - PerkSpot: Employee discount program - Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships - Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health - Omada: Virtual prevention and physical therapy program - Ladder: Supplemental life insurance - SoFi: Financial wellbeing platform with 1:1 advice - Fetch: Pet insurance discount program - Spring Health for Guardian: Virtual mental health support - XP Health for Guardian: Virtual eyewear platform - Rate.com: Mortgage services discount program

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