Strategic Program Manager

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Resident

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Resident is a company that creates a house of brands focused on providing high-quality, comfortable, and stylish home furnishings. Known for its award-winning mattress brand Nectar, Resident partners with technology and retail giants to inspire great sleep and enhance home comfort. The company has demonstrated substantial growth, achieving significant sales and profitability, and has been recognized in prestigious media outlets. Resident operates in over 2500 locations and embraces a culture dedicated to comfort and innovation in home living.

📋 Description

• Own the MBR/QBR process and related business infrastructure read-outs — gathering inputs, synthesizing findings, and presenting clear, decision-ready updates to the Executive team • Build concise, high-quality presentations that communicate key insights, trends, and updates with precision and clarity • Partner closely with senior leaders to shape messaging, structure communication, and maintain a consistent operating cadence • Prepare materials for executive forums, ensuring content is tightly constructed, well-supported, and aligned to key priorities • Identify key themes, risks, and opportunities across the business by connecting signals across multiple inputs, and educating cross functional teams as needed • Drive follow-through on key actions and decisions, ensuring alignment and accountability across stakeholders • Continuously improve how information is gathered, structured, and communicated across the organization • Operate as a trusted, detail-oriented partner who can independently manage critical workstreams from start to finish

🎯 Requirements

• 3-5 years of experience in high-growth technology companies, business operations, banking, consulting, or roles requiring strong written communication and cross-functional coordination with executive leadership • Bachelor's degree required; MBA, a plus. • Comfort working with financial and operational data to support executive reporting cycles. • Experience in investment banking, private equity, or management consulting (special projects/chief of staff functions) strongly preferred. • Exceptional ability to structure ambiguous problems and synthesize large amounts of information into clear, concise outputs • Strong presentation skills, with a demonstrated ability to create polished, executive-level materials • High attention to detail and consistently strong judgment on what matters and how to communicate it • Ability to operate with speed and precision in a fast-paced, high-expectation environment • Comfortable working with senior leaders and navigating cross-functional stakeholders • Strong ownership mindset and willingness to take on highly iterative, detail-oriented work • Experience in high-growth, e-commerce, or direct-to-consumer businesses is a plus

🏖️ Benefits

• Remote-first workplace (since 2016!) • Competitive salary • Health, Vision & Dental Insurance • HSA company contributions • 401K with company match component • “Take what you need” PTO • Wellness benefits • WFH office and cell phone/internet stipend • A FREE MATTRESS plus an awesome Friends and Family discount!