
51 - 200 employees
Founded 2022
đź Consulting
đ¤ B2B
đŻ Recruiter
Consulting ⢠B2B ⢠Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
đĽ 0 minutes ago
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đť Ghost score 22%
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51 - 200 employees
Founded 2022
đź Consulting
đ¤ B2B
đŻ Recruiter
Consulting ⢠B2B ⢠Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
⢠Administer and maintain the HubSpot CRM environment ⢠Review and improve CRM processes, workflows, and configurations ⢠Build and customize HubSpot functionality based on business requirements ⢠Implement new requests, features, and process improvements ⢠Troubleshoot CRM issues and identify practical solutions ⢠Support workflow and automation configuration ⢠Create and maintain reports and dashboards ⢠Maintain clean, accurate, and reliable CRM data ⢠Identify data hygiene issues and support ongoing data cleanup ⢠Review existing HubSpot architecture before implementing significant changes ⢠Assess how new configurations or requests may affect existing workflows and processes ⢠Document processes and CRM configurations where needed ⢠Collaborate with stakeholders to understand requirements and translate them into HubSpot solutions ⢠Identify opportunities to make the CRM more efficient, scalable, and user-friendly ⢠Consider the impact of configuration changes and balance business needs with sound CRM administration practices
⢠Hands-on experience administering HubSpot CRM ⢠Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration ⢠Experience customizing HubSpot based on business and operational requirements ⢠Experience troubleshooting CRM and workflow issues ⢠Strong understanding of data hygiene and CRM data management ⢠Ability to understand how different parts of a CRM environment interact with one another ⢠Strong attention to detail, particularly when making changes to an established CRM ⢠Good analytical and problem-solving skills ⢠Ability to understand business needs and determine the best implementation approach ⢠Comfortable working independently and managing multiple requests or priorities ⢠Strong written and verbal English communication skills ⢠Ability and willingness to work US business hours ⢠Windows 11 PC (Mac not supported) ⢠16 GB RAM ⢠Dual monitors ⢠Webcam and headset ⢠i5 processor or higher ⢠Fibre internet with a wired Ethernet connection ⢠Backup power solution ⢠Microsoft Teams / Office 365
⢠Fully remote work arrangement ⢠Full-time or part-time opportunities may be considered based on business needs and candidate availability ⢠Ability to work US business hours
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