Collection Support Specialist

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🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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RevCycle, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

Healthcare • Consulting • Fintech

RevCycle, Inc. is a healthcare services company specializing in revenue cycle management. They provide comprehensive solutions for healthcare collections and offer consulting and training services to enhance the efficiency of healthcare billing processes. With a focus on boosting revenue recoveries and improving patient satisfaction, RevCycle partners with healthcare organizations to streamline their financial operations and integrate seamlessly with various RCM platforms.

📋 Description

• Perform a variety of administrative services within the Collections Department • Become familiar with a variety of company processes including pieces of first- and third-party collections, client and company requirements, as well as Federal and State collection laws • Work closely with and take direction from Collections Management • Prepares pay-off letters for banks and title companies • Sends Itemized Statements to debtors • Assists Third Party Account Managers with administrative tasks • Performs other duties as assigned • May assist with special projects • Provides input for errors and irregularities • Will be trained on collections software and vendor systems • Excellent verbal and written communication skills • Able to work independently and collaboratively in teams • Proficient Computer skills

🎯 Requirements

• High School Diploma/GED required • Completion of associate degree or post-high school courses is preferred • Previous administrative work experience in an office setting is required • Experience in using Microsoft Applications, Outlook, and Excel is required • Strong typing skills • Previous customer service experience is helpful • Possesses strong organizational skills, detail orientation and has the ability to work in a fast-paced environment • Must be able to maintain confidentiality • Possesses excellent interpersonal skills and uses proper grammar and phone etiquette • Must be able to work both independently and in a team environment • Must be able to adapt to change in a positive manner • Must be detail-oriented and have the ability to follow through and complete job tasks

🏖️ Benefits

• Quality, responsive, and innovative services and products to our clients • Maintain the dignity of the consumer