SVP, Client Services – Market Access

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $190k - $225k / year

⏰ Full Time

🔴 Lead

📁 Client Services

👻 Ghost score 0%

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RevHealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Private equity on 2022-08

Healthcare • Consulting • Marketing

RevHealth is an independent, full-service healthcare communications agency that partners with progressive healthcare companies to translate cutting-edge science, launch novel therapies, and help life-changing treatments reach the patients who need them. The agency emphasizes bold, tailored strategies and creative work across disciplines (including digital and AI-enabled approaches) to shape industry conversations and support product launches for biotech and pharmaceutical clients. Proudly independent, RevHealth focuses on strategic communications and commercialization support for life sciences organizations.

📋 Description

• Serve as the senior client partner and internal business lead across assigned Market Access accounts. • Build trusted relationships with senior client stakeholders across Market Access, marketing, trade, patient services, reimbursement, HEOR, medical, and commercial functions. • Establish account vision and strategic direction, aligning client objectives, agency recommendations, team priorities, and commercial goals. • Translate client feedback into actionable direction for internal teams. • Anticipate client needs, identify risks, and proactively recommend solutions. • Lead senior client meetings, strategic workshops, annual planning sessions, business reviews, and executive presentations. • Monitor client satisfaction and strengthen relationships. • Provide senior strategic counsel across the Market Access landscape. • Guide Market Access strategies connecting brand objectives with access decision-makers and stakeholders. • Lead cross-functional account teams and create alignment across disciplines. • Resolve resource challenges, conflicting priorities, capability gaps, and internal barriers. • Own account growth strategies and expand client relationships. • Lead or contribute to RFP responses, strategic recommendations, capabilities presentations, pitch development, and finalist presentations. • Represent RevHealth as a Market Access leader in client, prospect, and industry settings. • Own the financial health and performance of assigned accounts. • Develop scopes, staffing plans, budgets, forecasts, and revenue projections with Finance, Project Management, and agency leadership. • Manage scopes of work, financial and operational risks, forecasting, budget reconciliation, resource planning, and scope management. • Lead, motivate, and develop a high-performing Client Services team. • Coach team members on strategic thinking, client leadership, financial management, communication, delegation, judgment, and business acumen.

🎯 Requirements

• 12+ years of experience in pharmaceutical, biotechnology, healthcare agency, consulting, or a related industry. • Significant experience leading Market Access accounts, engagements, brands, or commercialization initiatives. • Deep understanding of pharmaceutical commercialization, coverage, reimbursement, formulary decision-making, patient access, and healthcare delivery dynamics. • Experience leading large, complex, and financially significant client relationships and serving as a trusted advisor to senior stakeholders. • Demonstrated ability to lead multidisciplinary teams, influence across functions and levels, align differing perspectives, and move teams from discussion to decision and action. • Strong financial and operational management skills, including scoping, forecasting, staffing, profitability management, and contract oversight. • Experience working within pharmaceutical regulatory and medical/legal review environments. • Strong executive communication, presentation, facilitation, writing, and interpersonal skills, with the ability to navigate ambiguity, competing priorities, organizational change, and complex stakeholder environments. • Demonstrated people leadership, including coaching, delegation, feedback, performance management, and talent development.

🏖️ Benefits

• Healthcare Coverage – Four medical insurance options, plus dental and vision plans. • 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%. • Company-Paid Life Insurance. • Generous Flexible Paid Time Off. • Additional perks and ancillary benefits are also available.