Vice President, Client Services

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $160k - $190k / year

⏰ Full Time

🔴 Lead

📁 Client Services

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RevHealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Private equity on 2022-08

Healthcare • Consulting • Marketing

RevHealth is an independent, full-service healthcare communications agency that partners with progressive healthcare companies to translate cutting-edge science, launch novel therapies, and help life-changing treatments reach the patients who need them. The agency emphasizes bold, tailored strategies and creative work across disciplines (including digital and AI-enabled approaches) to shape industry conversations and support product launches for biotech and pharmaceutical clients. Proudly independent, RevHealth focuses on strategic communications and commercialization support for life sciences organizations.

📋 Description

• Build successful partnerships with clients and lead client management across all teams • Identify strategic opportunities and propose new ideas to existing clients • Drive business through strategic and creative recommendations • Work with brand teams on brand goals, objectives, and strategies • Ensure materials remain on target and communicate core brand strategies • Understand products, competitors, market dynamics, and category changes • Facilitate and attend client meetings • Ensure adherence to agency/client processes and accuracy of client files and communications • Run internal kick-off meetings and provide strategic oversight • Review jobs supporting new strategies or special tactics • Manage internal deliverables and day-to-day workflow across agency client business • Develop brand plans, tactical plans, WOs, annual SOWs, and creative briefs • Manage and mentor junior account team members • Develop and track SOW budgets and finances, including annual SOWs, monthly financials, hours, and client accruals • Serve as a trusted advisor to senior clients on scientific communication strategies for HCPs, patients, payers, and advocacy groups • Lead high-level client engagements and expand partnerships • Incorporate AI-powered insights, real-world data, and digital engagement tactics into client solutions • Hire, manage, and develop teams responsible for day-to-day client program execution

🎯 Requirements

• 8+ years of pharmaceutical agency experience • HCP Promotional Advertising experience preferred • Supervisory experience and mentoring abilities • Extensive experience leading product launches, including accelerated approvals • Success integrating digital strategies, AI tools, and data-driven insights into medical communications • Excellent client relationship management and problem-solving abilities • Ability to operate independently • Ability to multitask and work in a fast-changing environment • Outstanding oral, written, and interpersonal communication skills • Experience managing large, complex, multi-million-dollar accounts • Experience with Veeva and/or Ziflow platforms • Proficiency in financial account management, invoicing, and reporting • Experience hiring, managing, and developing teams responsible for client program execution • Strong people management and team-building skills • Familiarity with AI tools and platforms to enhance efficiency, optimize workflows, and support innovation

🏖️ Benefits

• Healthcare Coverage – Four medical insurance options, plus dental and vision plans • 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5% • Company-Paid Life Insurance • Generous Flexible Paid Time Off • Additional perks and ancillary benefits are also available