Field Service Engineer

🔥 12 hours ago

🗽 New York – Remote

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💵 $65.5k - $88k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 0%

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Logo of Revvity

Revvity

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Revvity is a science-based solutions company that leverages innovation across life sciences and diagnostics to improve lives everywhere. The company serves a diverse customer base, including academia, pharma/biotech, clinical laboratories, and healthcare professionals. Its extensive range of products and services includes genomic analysis, clinical diagnostics, cell and gene therapy, drug discovery, precision medicine, and advanced automation solutions. Revvity is committed to empowering scientists with cutting-edge tools and comprehensive solutions to enhance research and development, diagnostics, and clinical testing. With a focus on accelerating time to market while ensuring quality, Revvity is dedicated to revolutionizing next-generation breakthroughs in healthcare and life sciences.

📋 Description

• Install, validate, maintain, verify performance, and repair Revvity diagnostic testing instruments and equipment at customer sites • Provide preventative, remedial, warranty, and contract maintenance services within prescribed time frames • Drive toward zero service recalls • Travel significantly throughout the assigned geographic area, including long-distance and overnight travel • Provide billing information based on installation, warranty, and service agreement provisions • Sell value-added options including service contracts, upgrades, instrument add-ons, training, support, software, laboratory services, and hardware upgrades • Assist local sales representatives in securing new instrument orders • Contribute to division profitability through billable labor/travel, parts, support, installation, and consumables orders • Maintain electronic and repair documentation for dispatch, inventory, and service support • Complete required reports accurately and on time • Manage assigned company assets and inventory levels • Develop technical and soft skills through company-sponsored training and development • Attain higher-level certifications and maintain certification criteria associated with the CSE position

🎯 Requirements

• Associate’s degree or Technical Degree with 4 plus years of experience in instrument installation, repairs, and maintenance OR Bachelor’s Degree in Life Sciences, Electronics, Mechanics, Biotechnology, or STEM discipline and 2 plus years of experience in instrument installation, repairs, maintenance • Valid driver’s license and good driving record • Ability to safely operate a motor vehicle • Ability to frequently travel long distances and travel overnight • Knowledge of laboratory safety practices • Ability to follow written and verbal directions • Ability to read and understand technical bulletins and service manuals • Ability to work under time constraints • Ability to maintain alertness and concentration • Ability to work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions • Ability to operate a personal computer to enter data and generate reports • Ability to communicate clearly and effectively with customers, peers, managers and other technical support professionals • Experience with Radioisotope Detection Systems (Beta and Gamma Counters) • Electro-mechanical troubleshooting skills • Ability to meet the stated physical requirements, including lifting up to 25 pounds frequently and up to 100 pounds occasionally • Ability to travel by air, vehicle and/or other means of transportation as business requires

🏖️ Benefits

• Medical, Dental, and Vision Insurance Options • Life and Disability Insurance • Paid Time-Off • Parental Benefits • Compassionate Care Leave • 401k with Company Match • Employee Stock Purchase Plan

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