Senior Manager, Product Operations

🕒 October 20

🏄 California – Remote

🏄 California – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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Rightsline

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

📱 Media

💸 Finance

💰 Debt Financing on 2020-07

SaaS • Media • Finance

Rightsline is a comprehensive and intelligent rights and royalties management software platform that streamlines the entire intellectual property lifecycle. The company simplifies rights management by providing a central repository for all IP assets, managing calculations and processes related to royalties, and integrating financial and contract data to oversee revenues and payments. Rightsline also unifies teams and content within an organization, allowing for efficient collaboration and content management. With solutions tailored for various industries, Rightsline helps businesses maximize their IP monetization and productivity, offering seamless integration and innovative technology tools. It serves industry leaders in media, entertainment, publishing, and beyond.

📋 Description

• Serve as the steward and driver of Rightsline’s AI-native Development Lifecycle end-to-end • Design and evolve the Product Discovery playbook from customer signal to validated PRD • Own the Product Launch playbook, including templates, readiness gates, EAP/beta mechanics, GTM handoff, release notes, and post-launch adoption measurement • Close the product launch operating-cadence gap, with launch readiness as the primary first-six-month deliverable • Measure AI-DLC ROI, including cycle time from inception to shipment and from shipment to measured customer outcome • Own annual planning, mid-year re-planning, and quarterly OKR/roadmap cadence • Run monthly product reviews and maintain roadmap governance, data cleanliness, and Jira Product Discovery hygiene • Set strategy and forward roadmap for the product tool stack, including Pendo, Jira, Jira Product Discovery, Confluence, Launch Notes, Claude, and prototyping platforms • Evaluate, pilot, adopt, or reject new AI-first tools and drive organizational adoption • Partner with CRO, VP AM, VP Client Expansion, Sales Enablement, and Marketing on Product–Commercial operating cadence • Build and operate Early Access Programs, including customer selection, intake, feedback collection, transition-to-GA gates, and success measurement • Choreograph launches across marketing, sales, support, and customer success • Directly manage and coach the Product Operations Manager • Build the Product data foundation using Pendo usage, Gong transcripts, support tickets, product documentation, and code • Grow the Product Operations function and build the case for additional investment

🎯 Requirements

• 8+ years of relevant experience across product operations, program management, product management, and/or launch management inside B2B enterprise SaaS • Proven track record of designing and implementing processes and playbooks that meaningfully improved cross-functional velocity in a fast-moving product organization • Proven track record of implementing AI workflows for a product team • Shipped AI-native workflows into a real product organization • Fluency with modern agent tooling, including Claude, MCP servers, and prototyping tools such as Replit • Cross-functional credibility with senior leaders, including CRO, VPs of Sales, Client Expansion, Marketing, and CS • Ability to navigate disagreements productively and earn trust across revenue functions • Exceptional program management instincts, applied to systems rather than tickets • Comfort with ambiguity and rapidly shifting priorities • Excellent written and verbal communication • Ability to influence senior stakeholders without direct authority and translate operational health into an ELT-ready narrative • Direct hands-on experience with Pendo, Jira, Jira Product Discovery, Confluence, Launch Notes, and Claude in a production Product Ops setting • Experience standing up a Product Ops function from scratch or through a step-change in scale • Comfortable being a peer at the product leadership table • Ability to maintain process standards with senior and lead product managers while preserving working relationships

🏖️ Benefits

• Significant impact: Direct influence over how the organization operates and executes • Executive visibility: Close partnership with C-suite leadership • Growth opportunity: Lead a team and shape operational strategy as we scale • Collaborative culture: Work with smart, ambitious cross-functional teams • Competitive compensation and benefits package

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