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Account Manager

Job not on LinkedIn

🔥 14 hours ago

🤠 Texas – Remote

infoinfo

💵 $92k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Rightway's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Rightway's site. Checked 2 hours ago.

Logo of Rightway

Rightway

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $100M Series C on 2021-03

Healthcare • Healthcare Insurance • SaaS

Rightway is a healthcare company focused on providing care navigation and pharmacy benefits management solutions. It specializes in helping employers and health systems lower healthcare costs and improve outcomes through personalized, proactive clinical support and transparent pharmacy benefits management. Rightway offers a human-first approach, providing real-time, one-on-one support to members to help them make better healthcare decisions and navigate the complexities of healthcare systems. The company aims to reduce healthcare costs while improving employee satisfaction with healthcare services.

📋 Description

• Own day-to-day operational management for an assigned book of PBM clients, including client touchbases, inquiry tracking, issue logs, escalations, and client satisfaction against contractual commitments • Serve as the primary operational point of contact for client inquiries • Co-lead and facilitate client meetings, including quarterly and annual business reviews • Partner with the Implementation team during new client onboarding and transition to ongoing client management • Gather and manage client requirements for annual open enrollment, including benefit changes and customized plan configurations • Facilitate client-facing webinars, benefit fairs, and employee education sessions on Rightway’s PBM solution • Travel to client sites for open enrollment events as required • Identify operational trends and issues and implement corrective and preventative measures with internal operations teams and vendor partners • Monitor client deliverables against contractual obligations, surface risks, and ensure timely and accurate delivery • Contribute to cross-functional initiatives that standardize client operations and improve processes and production • Support Rightway partners by interpreting plan design, researching inquiries, and troubleshooting claims, benefit, and enrollment issues

🎯 Requirements

• Bachelor’s Degree Required • 5-8 years in pharmacy operations • Detail-oriented • Consultative and presentation skills • Excellent communication and organization skills • Ability to bring stakeholders together to identify solutions to challenges • Solid client management skills • Pharmacy benefit knowledge • Effective and creative problem-solving skills • Ability to prioritize and manage through change • Ability to lead projects and influence others without direct reporting-line ownership • Basic knowledge of Excel and Google Sheets • Basic knowledge of PowerPoint and Google Slides • Master’s Degree preferred

🏖️ Benefits

• Bonus • Equity • Equal opportunity and inclusive workplace culture

Apply Now

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