IT Automation Engineer – Business Technology

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $75k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤖 QA Automation Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Rithum

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

🛍️ eCommerce

📣 Marketing

🤖 Artificial Intelligence

eCommerce • Marketing • Artificial Intelligence

Rithum is a comprehensive e-commerce platform designed to empower brands, retailers, and suppliers to effectively launch and scale their businesses. Offering a variety of solutions including multichannel marketing, fulfillment management, and AI-driven supplier discovery, Rithum helps users optimize their online presence and streamline operations across a vast network of marketplaces. With a focus on flexibility and efficiency, Rithum aims to transform commerce by creating profitable and engaging shopping experiences.

📋 Description

• Design, build, and maintain automation scripts and workflows to streamline IT service delivery, endpoint provisioning, and systems administration • Design, build, and own automated workflows for user lifecycle, device provisioning, and identity lifecycle using Okta, Microsoft Entra ID, Intune, Jamf, APIs, and webhooks • Instrument automations with logging and alerting to make actions auditable and measurable, tracking hours saved and errors reduced • Translate manual IT operations processes into reliable, documented, automated solutions and adapt existing scripts and tools to evolving business needs • Use AI tools to accelerate script development, troubleshoot automation failures, and draft technical documentation while verifying outputs before production use • Administer, configure, and monitor end-user and identity platforms including Active Directory, Okta, Microsoft Entra ID, Intune, Jamf, and Tanium • Administer and support Microsoft 365, Google Workspace, Slack, Zoom, and Microsoft Teams • Resolve Windows and macOS end-user computing issues through ticketing, messaging, and voice or video sessions, owning requests end-to-end • Escalate critical incidents, system alerts, and complex integration architecture decisions to senior IT Operations teammates • Document technical solutions, automation workflows, runbooks, and troubleshooting guides in alignment with IT and Information Security standards • Partner with Service Desk, Infrastructure Engineering, and Information Security teams to identify automation opportunities • Collaborate with partner teams to test, deploy, and monitor automation workflows • Provide occasional guidance to Service Desk teammates on scripting fundamentals and automation best practices • Own and maintain the automation knowledge base, runbooks, and integration notes • Monitor deployed automation performance and reliability, escalating and resolving issues within the area of ownership • Validate AI-generated scripts, configurations, and recommendations in non-production environments according to responsible AI and data security standards • Share effective AI-assisted approaches and prompts with teammates • Identify opportunities to apply automation and AI to Business Technology workflows and escalate larger opportunities to the manager

🎯 Requirements

• 2+ years of experience in IT systems administration, service desk operations, or a related technical role • Hands-on experience writing and maintaining automation scripts using PowerShell, Python, Bash, or similar • Hands-on experience administering or supporting enterprise identity, collaboration, and productivity platforms such as Active Directory, Microsoft Entra ID, Okta, Microsoft 365, Slack, Zoom, or Microsoft Teams • Demonstrated experience adapting or troubleshooting existing automation, scripts, or workflows to resolve moderately complex, ambiguous technical issues • Experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude for research, communication, analysis, documentation, automation, workflow optimization, and decision-making • Demonstrated hands-on use of AI coding tools such as Claude Code or GitHub Copilot to build, ship, or automate a working solution, evidenced by a portfolio, repository, or project example • Located in the United States Central or Mountain time zone, with working hours aligned to that time zone • Ability to handle escalations requiring cross-team coordination • Participation in an on-call rotation for urgent issues outside business hours • Strong written and verbal communication skills, including ability to explain technical concepts to technical and non-technical audiences • Must be available for occasional travel to Rithum offices, anticipated quarterly • Successful professional experience working in a remote environment • Preferred: 3+ years of experience in IT automation, systems engineering, or a DevOps-adjacent role • Preferred: Certifications such as CompTIA Server+, CompTIA Linux+, Microsoft Certified: Azure Administrator Associate, or equivalent scripting/automation certifications • Preferred: Experience integrating automation with IT service management or endpoint management tooling such as ServiceNow, Microsoft Intune, or Jira • Preferred: Experience with workflow orchestration or automation tooling such as Zapier, Make, n8n, or Workato • Preferred: Familiarity with REST API integration patterns and event-driven concepts such as webhooks, triggers, and conditional logic • Preferred: Exposure to endpoint management and protection platforms such as Microsoft Intune, Jamf, Tanium, or CrowdStrike • Preferred: Personal projects, repositories, or hackathon work demonstrating scripting or automation ability

🏖️ Benefits

• Discretionary bonus of 10% of annual base salary • Medical, dental and vision benefits with affordable health care plans and company HSA contributions, starting on Day 1 • 6% 401(k) match • 20 days of Paid Time Off • 9 Company-Paid holidays • 2 paid floating holidays • 7 paid sick days • 2 Wellness days • 1 Paid Volunteer Day • PTO increases to 22 days at 3 years of service and 25 days at 5 years • 12 weeks primary caregiver leave • 4 weeks secondary caregiver leave • Accident, critical illness, and hospital indemnity insurance • Pet insurance • Legal assistance and identity theft insurance plans • Life insurance at 2x salary • Calm app access • Employee Assistance Program • $65/month remote work stipend for internet • Culture and team-building activities • Tuition assistance • Career development opportunities • Charitable contribution match up to $250 per year • Remote-first working conditions • Comprehensive benefits and wellness plans • Industry-competitive compensation and total rewards benefits