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Director of Clinical Services

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🔥 0 minutes ago

Where this job comes from

Posted on Reproductive Medicine Associates (RMA Network)'s careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Reproductive Medicine Associates (RMA Network)

Reproductive Medicine Associates (RMA Network)

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Reproductive Medicine Associates (RMA Network) is a leading fertility clinic offering a comprehensive range of assisted reproductive technologies, including In Vitro Fertilization (IVF), Intrauterine Insemination (IUI), and genetic testing. With multiple locations across the United States, RMA Network provides individualized treatment plans and support for individuals and couples facing infertility. The clinic is committed to advancing fertility research and ensuring high success rates in helping patients achieve their dream of parenthood.

📋 Description

• Provide network-level leadership for Medical Assistant, Sonography, Phlebotomy, and related clinical support functions • Develop and maintain standardized policies, SOPs, workflows, competencies, and role expectations • Establish standards for patient intake and rooming, phlebotomy and specimen handling, sonography, procedure support, point-of-care testing, clinical documentation, and room readiness • Promote effective utilization of clinical support roles to improve patient flow, clinical capacity, and operational efficiency • Partner with practice leadership to implement network standards and manage state- or site-specific variations • Establish and monitor quality and safety standards for clinical support services • Develop auditing processes covering patient identification, specimen labeling and chain of custody, documentation, infection prevention, equipment, and clinical readiness • Participate in incident review, root cause analysis, and corrective action planning • Maintain readiness for regulatory, accreditation, and internal audits • Operationalize regulatory requirements and address compliance gaps • Establish standards for infection prevention, cleaning, disinfection, sterilization, PPE, sharps safety, exposure response, and clinical waste management • Standardize high-level disinfection processes for ultrasound probes and reusable equipment • Establish clinical room, equipment, maintenance, calibration, and readiness standards • Partner with Procurement and Operations on product selection, standardization, equipment lifecycle planning, and vendor evaluation • Develop standardized onboarding, training, and competency requirements for clinical support roles • Promote top-of-scope practice, cross-training, and workforce flexibility • Support competency and performance-gap remediation • Participate in acquisition due diligence and transition planning for newly integrated practices • Develop and monitor key performance indicators for clinical support services • Support new practice integrations, acquisitions, and de novo sites by assessing workflows, staffing, competencies, equipment, supplies, and regulatory readiness • Develop and support implementation plans aligning new practices with network standards

🎯 Requirements

• Bachelor's degree in nursing, healthcare administration, healthcare management, allied health, or a related field, or an equivalent combination of relevant education and progressive healthcare leadership experience • Significant progressive experience in ambulatory healthcare, multisite clinical operations, or a comparable healthcare environment • Demonstrated experience leading clinical workflow standardization and operational improvement across multiple locations • Strong knowledge of ambulatory clinical operations, patient safety, infection prevention, quality improvement, and regulatory compliance • Experience with scope-of-practice requirements, clinical competencies, and workforce development • Demonstrated ability to lead cross-functional initiatives and influence within a matrixed organization • Strong communication, analytical, organizational, and change-management skills • Ability to travel to practice locations as required • Preferred: Advanced degree in nursing, healthcare administration, business administration, public health, or related field • Preferred: Relevant clinical licensure or professional certification • Preferred: Experience in reproductive medicine, women's health, ambulatory procedural care, or multi-site specialty healthcare • Preferred: Experience supporting integrations, acquisitions, or de novo clinical operations • Preferred: Experience implementing clinical standards across multiple states and regulatory environments

🏖️ Benefits

• Medical, Dental, Vision Insurance Options • Retirement 401K Plan • Paid Time Off & Paid Holidays • Company Paid: Life Insurance, Long-Term Disability & AD&D • Flexible Spending Accounts • Employee Assistance Program • Tuition Reimbursement

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