Sports and Tournaments Account Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Road Rebel Global

Road Rebel Global

11 - 50 employees

📦 Logistics

💼 Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

Road Rebel Global is a leading travel management company specializing in sports, entertainment, and corporate travel. With a rich history, the company serves some of the most prominent names in these industries, providing comprehensive solutions for housing, freight, air, and ground transportation. Their expertise extends to live performances, film/TV productions, collegiate and professional sports teams, corporate events, and weddings. Operating globally with offices in major cities like San Diego, Amsterdam, and Hong Kong, Road Rebel Global is equipped to manage any scale of event travel needs.

📋 Description

• Take complete ownership of the client experience • Expand the sports clientele and contribute to revenue targets and company growth • Deliver white-glove service and maximize customer satisfaction • Communicate service options and provide accurate, timely updates • Manage trip details, itineraries, projects, deadlines, and conflict resolution • Develop trusted relationships with key accounts, coaches, and administrative staff • Leverage existing relationships to generate referrals and additional business opportunities • Handle service requests for air, housing, and ground travel • Review final options for accuracy, client priorities, and deadline compliance • Resolve issues that could delay itinerary delivery • Recommend appropriate hotel properties using brand-specific knowledge • Collaborate with management, sales, operations, vendors, and internal teams • Work under pressure and adapt to changing client requirements

🎯 Requirements

• 3-5 years of professional experience in an athletic client-serving and/or sales role • Passion for building relationships and being part of a collaborative team • Strong written and verbal communication skills • Excellent problem-solving and conflict-resolution abilities • Ability to work under pressure and manage multiple priorities • Bachelor's degree required • Experience in travel, logistics, GDS Sabre, hospitality, and tournaments a plus • Familiarity with Salesforce or other major CRM platforms a plus • Must be legally authorized to work in the United States • No sponsorships available for this position • Ability to work long hours and weekends during peak season • Cover Letter & Resume required

🏖️ Benefits

• Paid Time Off • Health, Vision, Dental, and Life Insurance plans • Retirement Plan (401k) • Training & Development Opportunities • Fully remote work arrangement

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