Implementation Specialist

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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RoadRunner

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Series D on 2024-04

B2B • Enterprise • SaaS

RoadRunner is a tech-enabled provider of fully-managed commercial and industrial waste and recycling services across the United States. The company centralizes portfolio and vendor management, uses proprietary software and data (e. g. , Waste Metering™, BillCheck™, Oversite™, Priceshield™) to optimize service levels, reduce costs, streamline invoicing, and increase landfill diversion. RoadRunner offers tailored recycling programs like RecycleMORE™ and CleanStream™ and emphasizes sustainability, ESG reporting support, and operational efficiency for enterprise customers.

📋 Description

• Lead timely and successful onboarding execution according to customer needs and objectives • Manage day-to-day communication and collaboration with customers and internal vendor, service and operations teams during strategy implementation • Partner with customers to understand business issues and needs • Recommend Diversion (Recycling) and Brokering (Savings) plans to customers where appropriate • Perform Broker and Diversion plan implementations to fit customer needs • Manage and update internal workflows to track customer activities and approvals • Report to the Implementation Team Lead • Interact with customers, hauling partners, Account Management and internal Operations teams

🎯 Requirements

• Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available. • 3+ years experience in Operations, Account Management or Sales • Comfort with ambiguity and ability to act using sound judgment and strong decision-making skills • Passion for business results and quality, with accountability, metrics and ownership • Strategic thinking and ability to grasp tactical details • Strong verbal and written communication skills • Ability to facilitate meetings with diverse and conflicting points of view • Ability to manage multiple projects, multitask and prioritize conflicting assignments with minimal supervision • Ability to influence and collaborate at all levels and across all functions • Ability to organize and manage multiple priorities and adapt to changing business needs • Strong analytical and problem-solving skills • Solid decision-making in a timely manner • Bachelor’s Degree REQUIRED

🏖️ Benefits

• 8% bonus • Remote work • Standard working hours EST • 0% travel required