Senior Customer Engineer, LATAM

🔥 13 hours ago

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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🗣️🇪🇸 Spanish Required

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Logo of Mixpanel

Mixpanel

201 - 500 employees

Founded 2009

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Mixpanel is a data analytics company that provides tools for turning data into decisions. It offers a comprehensive platform that allows users to acquire new insights into their product and marketing efforts through self-serve data analysis, session replay, and unified data across business units. Mixpanel's solutions enable companies to visualize data in intuitive dashboards, integrate various data sources, and connect with major CDPs for seamless analytics integration. With a focus on empowering teams to make data-driven decisions, Mixpanel serves over 20,000 companies, supporting them in growing their businesses through effective use of data.

📋 Description

• Serve as a trusted technical advisor for prospects on data architecture, governance, instrumentation, and business outcomes • Communicate and consult with stakeholders at all levels to earn trust and influence buying decisions • Bridge technical and business needs by defining proof-of-concept success criteria and ensuring successful execution and outcomes • Apply Mixpanel expertise and technical/consultative skills throughout proof-of-concept projects • Partner with Account Executives to drive revenue growth and serve as the key technical customer contact • Partner with post-sales teams to translate pre-sales value propositions into post-sales results • Develop relationships and uncover the needs of key technical stakeholders within the assigned book of business • Collect prospect feedback and share it with the Product team • Participate in deal cycles, lead technical qualification, and deliver customised demos • Scope and execute proof-of-concept projects, including data ingestion, architecture, success criteria, and rollout strategies

🎯 Requirements

• Fluency in business and conversational Spanish and English • Ability to communicate with stakeholders at all levels, from discussing APIs with developers to organisational efficiency with CIOs • Demonstrated track record of qualifying and selling technical solutions to executive stakeholders • 6+ years of experience in a Software-as-a-Service Sales Engineering or related role • Experience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools • Familiarity with databases and cloud data warehouses, including Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, and Databricks • Successful experience in sales engineering, consulting, or technical project management • Excellent written, analytical, communication, and presentation skills • Strong process and project delivery discipline • Proficiency with AI tools such as Claude, Claude Code, and Gemini • Ability to travel as needed

🏖️ Benefits

• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

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