Senior Implementation Consultant

🕒 September 18

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $125k - $163k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Built

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Built is a company that specializes in providing a cloud platform for construction financing and project management. Their services include construction loan administration, asset and portfolio management, project financials, and payment management. Built streamlines construction loan management with tools for draw and budget management, draw inspections, and risk mitigation. The platform integrates with QuickBooks® Online to help manage budgets, invoices, compliance tracking, and payments, facilitating efficiency and accuracy across construction projects. With a focus on centralization and improved workflows, Built serves lenders, contractors, and real estate professionals, aiming to enhance construction finance management.

📋 Description

• Own the largest and most complex client implementations independently from kickoff through stabilization • Drive implementation success across technical, organizational, and commercial dimensions • Serve as a strategic advisor on organizational change, training strategy, and platform adoption • Design and implement standardized methodologies, templates, and playbooks • Lead cross-functional workstreams with Product, Engineering, and Solutions Consulting • Serve as an escalation point for high-risk or high-impact projects • Diagnose root causes, drive resolution, and preserve client relationships • Identify and own implementation health metrics • Use data to optimize efficiency and client satisfaction across the portfolio • Informally mentor implementation managers • Champion AI and tooling adoption within the implementations function • Share effective AI use cases and best practices with the team

🎯 Requirements

• 4–7 years of experience in SaaS implementation, professional services, or enterprise project delivery • Demonstrated ownership of the most complex client engagements in your portfolio • Deep expertise in enterprise implementation strategy, change management, and organizational transformation • Track record of designing processes or frameworks that measurably improved delivery speed, consistency, or client satisfaction across a team • Ability to influence senior client stakeholders and navigate complex, politically sensitive organizational dynamics • Deep familiarity with construction finance and lending workflows, including draw management, lien waivers, compliance tracking, loan administration, and regulatory requirements • Experience with enterprise software implementation methodologies • Subject matter expert orientation • Ability to leverage AI tools for drafting, analysis, summarization, problem-solving, workflow automation, decision-making, and strategic insights

🏖️ Benefits

• Equity in the form of stock options • Market-current medical, dental and vision coverage • Unlimited PTO policy • Competitive benefits • Learning Grant program to support ongoing professional development • 401k with match and expedited vesting [US ONLY] • Uncapped vacation [US ONLY] • Company gatherings, such as Connect Week • Reasonable accommodations for qualified individuals with disabilities

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