Physician Support Coordinator IV

Job not on LinkedIn

🔥 5 minutes ago

🗽 New York – Remote

infoinfo

💵 $21 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on UR Ventures's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

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Logo of UR Ventures

UR Ventures

11 - 50 employees

📚 Education

🤝 B2B

🔬 Science

Education • B2B • Science

UR Ventures is the innovation and commercialization arm of the University of Rochester, focused on advancing research and academic entrepreneurship. It connects university faculty and researchers with industry partners to facilitate the development of new technologies and businesses that can positively impact society. UR Ventures promotes collaboration, creativity, and knowledge transfer, thereby contributing to the university's mission of making the world ever better.

📋 Description

• Oversee and direct Physician Support employees in assigned divisions • Assign and direct work and provide guidance to physician support teams • Support recruiting, hiring, training, goal setting, performance management, and promotional decisions • Serve as subject matter expert for physician support duties, scheduling guidelines, and clinic management processes • Coordinate staffing plans, assignments, and daily work • Implement and monitor procedures to improve service and quality • Develop work prioritization guidelines and evaluate and modify processes • Answer complex physician support questions and assist with issue resolution • Precept, onboard, train, and monitor competencies of new staff • Develop and revise training materials, standard work documents, policies, and procedures • Identify scheduling and workflow improvement opportunities • Perform quality assurance monitoring and prepare logs and management reports • Investigate root causes of scheduling errors and improve workflows • Provide daily Access Center triage information and coordinate scheduling triage requests • Establish and monitor adherence to best practices and standards across divisions and departments • Participate in recruiting, hiring, promotion decisions, and performance evaluations • Complete documentation for hires, terminations, and status changes • Monitor and counsel staff regarding performance issues • Adjust schedules and duties; manage time-off and overtime requests; oversee time approval • Perform physician support duties, including complex requests and urgent or emergent clinic tasks • Perform other duties as assigned

🎯 Requirements

• High School diploma and 2 years relevant experience required • Equivalent combination of education and experience accepted • 1 year leadership experience preferred • Experiences with surgical/appointment scheduling software and electronic medical records preferred • Demonstrated customer service skills required • Medical Terminology preferred • 40 scheduled hours per week

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