
10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
📚 Education
Healthcare • Healthcare Insurance • Education
Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.
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10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
📚 Education
Healthcare • Healthcare Insurance • Education
Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.
• Manage daily departmental performance, resources, task prioritization, and metrics • Oversee daily team workload and operations • Hire, coach, and develop direct reports, including training and performance management • Facilitate communication and serve as an escalation or strategic contact • Lead or participate in cross-functional process improvement initiatives • Develop training plans and materials for onboarding and employee performance • Provide coaching, mentorship, performance feedback, and career development plans • Partner with HR on talent management, employee relations, and development activities • Investigate clinical trial testing requirements and determine testing facilities • Review and prepare pricing documents and correct discrepancies • Maintain relationships with ACM and referral laboratories • Provide scientific and technical information for client RFPs and RFIs • Coordinate testing methods and document referred testing information throughout active trials • Channel information between Laboratory Operations and Sales • Alert leadership to study, testing, and referral laboratory issues • Conduct root cause analysis and implement improved work methods • Liaise with internal and external partners and participate in client teleconferences • Provide consultation and serve as a subject matter expert and escalation point for internal and external clients • Update global SOPs and maintain templates and tools • Triage upcoming work and determine staffing capabilities and workload • Perform other duties as assigned
• Bachelor’s degree in a relevant scientific discipline or a minimum of 3 years of experience as a Clinical Laboratory Scientist • Minimum of 5 years of laboratory experience in a clinical setting, or a relevant regulated environment • Strong interpersonal and communication skills • Strong time management and organizational skills • Ability to manage multiple projects with tight deadlines • Ability to work independently and in a team setting • Proficient in Microsoft Office • Generalist laboratory experience • Ability to lead and positively motivate others • Models a positive and solutions-oriented mindset
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