
51 - 200 employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Rocket Money is a comprehensive personal finance management app designed to help users save more, spend less, and take control of their financial lives. The app offers features such as subscription management, spending insights, bill negotiation, net worth tracking, budgeting, and credit score monitoring. With its automated services, Rocket Money aims to simplify money management by finding and tracking subscriptions, helping to negotiate lower bills, and automating savings processes. Users can link all of their financial accounts in one place to get a full financial picture and set financial goals. The app also provides access to financial experts who can assist with personal finance queries.
🔥 3 minutes ago
🏄 California, District of Columbia, +2 more states – Remote
💵 $100k - $125k / year
⏰ Full Time
🟠 Senior
🚨 AML and Financial Crime
👻 Ghost score 0%
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51 - 200 employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Rocket Money is a comprehensive personal finance management app designed to help users save more, spend less, and take control of their financial lives. The app offers features such as subscription management, spending insights, bill negotiation, net worth tracking, budgeting, and credit score monitoring. With its automated services, Rocket Money aims to simplify money management by finding and tracking subscriptions, helping to negotiate lower bills, and automating savings processes. Users can link all of their financial accounts in one place to get a full financial picture and set financial goals. The app also provides access to financial experts who can assist with personal finance queries.
• Triage incoming fraud and AML alerts, separating real risk from noise and prioritizing by member impact and potential loss • Own the day-to-day health of alert and case queues, including timeliness, quality, and documented dispositions • Work alerts and cases involving account takeover, first-party and ACH abuse, money mule activity, and business use of consumer accounts • Track SLAs and run quality checks on case decisions • Investigate complex, multi-account cases and make documented, defensible decisions • Prepare SAR referrals and supporting case documentation • Coordinate with bank and brokerage partners on escalated cases • Support incident response by tracing root cause and documenting changes • Review rule and control performance, including alert precision, time to decision, false positives, and loss outcomes • Propose tuning and remediation improvements and follow them through completion • Identify emerging fraud and AML patterns • Support BSA and AML compliance, including documentation, training, testing evidence, independent testing, and audits • Contribute to procedures and incident write-ups • Collaborate with product, engineering, operations, and data teams • Share queue health, emerging patterns, and control performance with the Senior Manager • Explain findings and loss-prevention/member-experience trade-offs in plain language
• 4+ years of experience in fraud operations with AML compliance for deposit and/or brokerage products (ideally both) at a fintech • Hands-on experience in fraud triage • Strong analytical skills • Exceptional written and verbal communication skills • Collaborative, curious mindset and ability to work in a fast-moving environment • Industry certifications such as CAFS, CAMS, CFCS, or CFE preferred • Experience tuning rules, scenarios, or models, or working with case management and alerting tools preferred • Experience supporting independent testing, regulatory exams, or partner audits preferred • Deep familiarity with US regulatory landscape and fraud typologies preferred • Bachelor’s degree in business, statistics, STEM, economics, criminal justice, or a related field, or equivalent experience preferred
• Health, Dental & Vision Plans • Life Insurance • Long/Short Term Disability • Competitive Pay • 401k Matching • Team Member Stock Purchasing Program (TMSPP) • Learning & Development Opportunities • Tuition Reimbursement • Unlimited PTO • Daily Lunch, Snacks & Coffee (in-office only) • Commuter benefits (in-office only) • Bonus
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