ROI Project Manager – Professional Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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ROI Communication

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

ROI Communication is a 100% employee-owned internal communication company focused on helping the world’s leading businesses achieve their very best through inspired communication and engagement. Based in the San Francisco Bay Area, they have spent the last 20 years partnering with Fortune 500 companies to inspire people to perform at their highest level through various services like organizational planning, change enablement, strategy implementation, and measuring results. They serve a range of industries including tech, retail, energy, biomedicine, manufacturing, consumer packaged goods, and agriculture, emphasizing the importance of employee engagement and communication technology in driving business success.

📋 Description

• Support client engagement success and internal initiatives through end-to-end project management across multiple concurrent projects • Develop project plans and timelines, coordinate resources and meetings, manage schedules and hours, track deliverables, and partner with client and internal stakeholders • Identify project risks, issues, dependencies, and potential roadblocks and proactively develop solutions • Establish clear roles, responsibilities, milestones, and expectations throughout the project lifecycle • Facilitate project meetings and document and communicate decisions, action items, and next steps • Monitor project progress and communicate changes, risks, or decisions affecting scope, timing, budget, or delivery • Coordinate multiple concurrent projects while maintaining attention to detail, quality, and deadlines • Support internal initiatives by coordinating cross-functional teams, timelines, milestones, and deliverables • Maintain accurate project documentation and information in project management and business systems • Support project forecasting, resource planning, and professional services operational activities • Conduct project closeouts and identify lessons learned and opportunities to improve future delivery • Contribute to project management processes, tools, and best practices • Build rapport, trust, and respect with clients and colleagues; deliver results and provide an excellent client experience

🎯 Requirements

• Bachelor's degree (four-year college or technical school) required • Project management certification, such as PMP, CAPM or equivalent preferred • 4+ years managing complex projects from initiation through completion • 3+ years in professional services or client-facing environment preferred • Experience working across cross-functional teams and managing stakeholders at multiple levels • Experience managing multiple concurrent clients and/or internal projects • Experience in event project management and design/creative project management and deliverables a plus • Proficient in project management platforms such as Smartsheet, Asana, Wrike, Monday.com, or equivalent • Proficient with Microsoft 365 (Teams, SharePoint, OneNote) and/or Google Workspace • Proficient with Zoom • Ability to learn new technology applications quickly • Demonstrated experience using AI tools and assistants such as Claude, Microsoft Copilot, Gemini or ChatGPT • Comfortable using AI-native features within project management platforms • Ability to evaluate AI output critically, apply sound judgment, and adapt prompts to get accurate, useful results