Subrogation Adjuster

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Root Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🚘 Automotive

💼 Consulting

🛡️ Insurance

💰 $200M Post IPO debt on 2024-11

Automotive • Consulting • Insurance

Root Inc. is an auto insurance company that uses a mobile app and smartphone sensor telematics to measure driving behavior and price policies primarily based on how safely customers drive. The company offers a "test drive" period to gather driving data, provides in-app quotes, policy management, and claims filing, and sells roadside assistance and other coverages across many U. S. states. Root targets consumer drivers (B2C) seeking usage-based insurance and emphasizes savings for safer drivers.

📋 Description

• Initiate investigations of outgoing and incoming subrogation losses • Prepare auto damage and first-party medical subrogation claims for outbound recovery • Gather pertinent data to determine actual amounts paid on claims • Communicate and correspond with policyholders, insurance carriers, and payees • Qualify and refer uninsured claimant subrogation demands • Review demands for auto damage, fixed property, and specialty vehicles • Evaluate the completeness and accuracy of documentary evidence • Confirm settlement proceeds and issue deductibles to policyholders when warranted • Identify successful arbitration referrals and provide a satisfactory basis for them • Issue payments within individual authority • Apply negotiation tactics while considering holistic file implications • Evaluate compromising settlements versus overall business expense • Conduct liability and coverage investigations • Provide superior customer service while managing complex inter-industry relationships

🎯 Requirements

• 2+ years of successful experience handling insurance claims • Direct responsibility for issuing payments, responding to correspondence, and following management instructions • Familiarity with Arbitration Forums and E-Subrogation Hub • Ability to obtain and maintain insurance licenses in several states, including Texas, within three months • High sense of professionalism while remaining empathetic • Familiarity with claims best practices • Curious nature • Great attention to detail • Ability to approach problems with an open mind • Team-centric focus • Must be on camera for virtual interviews

🏖️ Benefits

• Work in whatever location works best for you across the US • Remote work • On-camera virtual interviews • Reasonable accommodation during all aspects of the hiring process for qualified applicants with disabilities