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Personal Shopper, Tele-Sales

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Ross-Simons

201 - 500 employees

Founded 1952

🍽️ Food & Beverage

πŸ“£ Marketing

πŸ›οΈ eCommerce

Food & Beverage β€’ Marketing β€’ eCommerce

Ross-Simons is an online and catalog-based jewelry retailer offering a wide selection of fine, fashion, and estate jewelry, including diamonds (lab-grown and mined), gemstones, gold and silver pieces, watches, and accessories. The company emphasizes value, curated collections (e. g. , The Pure Collection, The Prestige Collection, estate jewelry), and customer services such as concierge, returns, and buy-back options. Ross-Simons primarily serves consumers through its e-commerce site, marketing promotions, and loyalty/VIP programs.

πŸ“‹ Description

β€’ Conduct relationship selling to existing Ross-Simons customers through outbound phone calls β€’ Inform customers about jewelry product details, new arrivals, and exclusive offerings β€’ Generate interest and build personal shopping relationships β€’ Create a welcoming phone shopping experience and exceed customer expectations β€’ Meet or exceed sales goals through enthusiasm and high productivity β€’ Communicate professionally with a diverse group of people β€’ Overcome objections and close sales successfully

🎯 Requirements

β€’ Relationship sales experience; jewelry experience preferred β€’ Excellent verbal and written communication skills β€’ Ability to adapt to customer needs β€’ Ability to close sales using a friendly, outgoing, and professional approach β€’ Ability to prioritize and multitask β€’ Ability to resolve inquiries quickly β€’ Ability to quickly adapt to new software applications β€’ Experience with Microsoft Office, including Excel and Outlook, required β€’ Must be authorized to work in the United States full-time for any employer without restriction

πŸ–οΈ Benefits

β€’ Steady base salary β€’ β€œNo-cap” commission structure β€’ Employee events including annual BBQ, Halloween costume contests, ping-pong, cornhole, chili cook-off, food trucks, holiday luncheons, special treats, and ice cream treats β€’ Opportunity to join the GEMS committee and participate in community events β€’ Remote-based role β€’ Equal Opportunity Employer

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