Product Manager – Business Operations

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RouteSmart Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 40 years

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

RouteSmart Technologies is a company that specializes in providing advanced route optimization solutions across various industries. They focus on improving efficiency, safety, and customer satisfaction in operations such as waste collection, postal and local delivery, public works, utilities and field service, and newspaper delivery. Through innovative routing algorithms and a client-focused approach, RouteSmart helps clients reduce costs and enhance operational efficiency. Their technology tailors solutions for daily operations, addressing unique challenges like meter reading, route planning, and final mile delivery optimization. RouteSmart's solutions are used by clients globally to optimize millions of deliveries and operations effectively every day.

📋 Description

• Partner closely with the VP of Product to execute the product line roadmap • Own daily product execution, including discovery, story writing, sprint planning, acceptance criteria, and validation • Contribute to integration work between Business Operations and the broader Routeware platform • Partner with PMs on adjacent product lines toward a unified portfolio • Collaborate with a distributed engineering team, including offshore developers • Write clear specifications and run sprint ceremonies in an async-friendly way • Identify, scope, and ship AI-powered capabilities in the resident journey • Partner with Marketing, Customer Success, and Support on go-to-market, release readiness, enablement, customer communications, and adoption tracking • Triage escalations and feed customer insights into the roadmap • Track KPIs including adoption, engagement, and education effectiveness

🎯 Requirements

• Background shipping B2B products • 2–3+ years in Product Management or Product Ownership in SaaS, with progressive scope and ownership • Strong agile fluency, including backlog management, story writing, sprint planning, and prioritization frameworks • Experience working with distributed or offshore engineering teams, or strong written clarity and async-working habits • Strong analytical instincts; comfortable with product analytics, experimentation, and metrics-driven prioritization • Familiarity with AI/LLM-powered product capabilities and judgment about their appropriate use • Excellent communication and stakeholder management skills • Hands-on fluency with Jira, Confluence, and a product analytics tool such as Pendo, Amplitude, or Mixpanel • Required background shipping B2B products and designing engagement and retention for non-expert end users

🏖️ Benefits

• Comprehensive benefits (medical with HSA option, vision, dental, and life insurance) • Paid parental leave • Medical and Dependent FSA • 401K match • Unlimited PTO • Ten company holidays • 1 Volunteer day • Summer Friday's