Legal Billing Coordinator – Billing Specialist

🕒 June 24

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RR Donnelley

10,000+ employees

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

📋 Description

• Manages full - cycle billing for 10 - 15 attorneys, serving as their trusted resource on invoicing • Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis • Overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing • Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process • Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support • Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system • Execute accruals, budgets, and information and data requests • Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, entering budgets, status reports, and matter profiles in various sub-systems • Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices • Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures • Communicate with direct reports, manager and client on job or deadline issues • Immediately escalate operational problems or issues to Supervisor or Manager • Train new employees on policies and procedures

🎯 Requirements

• Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance • Minimum of four years of billing experience in a law firm or professional organization required • Strong analytical and critical thinking skills • Experience leading employees in areas of process and policy adherence and time and absence tracking • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously • Strong computer and problem-solving skills required • Familiar with procedures, software and equipment related to e-billing • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills • Attention to detail with emphasis on accuracy and quality • Ability to handle sensitive and/or confidential documents and information • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • other voluntary supplemental insurance coverages • parental leave • adoption assistance • tuition assistance • employer/partner discounts

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