Senior Document Production Associate – 2nd Shift

🔥 0 minutes ago

⛰️ West Virginia – Remote

⛰️ West Virginia – Remote

💵 $36.9k - $50.9k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Provide word processing and document production services for clients • Perform document production according to established policies and procedures • Assess job requests, identify the correct production process, and ensure completion throughout the task lifecycle • Edit, proofread, convert, create, transcribe, and otherwise complete document production requests • Use document production equipment, technology, software, and hardware • Coordinate document production services, preparation, intake, and workflow within the team • Troubleshoot complex software and hardware problems • Log and track assigned work • Meet deadlines for accepting, completing, and delivering work • Communicate with peers, supervisors, and clients regarding jobs or deadline issues • Foster continuous service enhancement and client relationship building • Handle sensitive and confidential documents and information • Perform quality assurance on others’ work • Train junior staff members • Assist peer teams with proofreading, design, and document preparation as needed • Interact with clients in person, by phone, and electronically • Follow Williams Lea and client-site policies • Use equipment and supplies cost-efficiently • Complete additional assignments from management • Work Wednesday through Friday, 2:30 p.m.–1:00 a.m. ET, and Saturday/Sunday, 3:00 p.m.–8:00 p.m. ET

🎯 Requirements

• High school diploma or equivalent required • Higher level education preferred or equivalent work experience • Minimum 3 years’ experience, preferably in a legal, banking or large corporate environment • Document production and word processing experience preferred • Advanced skill in MS Office software (Word, Excel, PowerPoint) • Strong keyboarding and typing skills • Adept with software programs for editing and/or creating documents • Knowledge of a legal timekeeping or job tracking system preferred • Ability to work in a fast-paced, team environment, independently and collaboratively • Ability to prioritize work, balance projects and meet deadlines • Strong attention to detail and organizational skills, with emphasis on accuracy and quality • Ability to handle sensitive and/or confidential documents and information • Ability to make independent decisions conforming to business needs and policy • Ability to troubleshoot complex or advanced tasks, equipment, or software concerns and escalate when appropriate • Excellent verbal and written communication skills, including professional telephone and email etiquette • Self-motivated with a positive can-do attitude • Proven customer service skills • Ability to interact effectively with multifunctional teams and diverse backgrounds • Must successfully complete a pre-employment background and drug screen

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime pay may be available • Shift differential may be available • Call-in pay may be available • Stand-by pay may be available