Inbound Donor Support Representative

Job not on LinkedIn

🔥 15 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $13 - $15 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RSC Virtual Staffing

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Receive inbound donor calls • Provide courteous and professional caller support • Follow approved scripts and campaign procedures • Accurately record pledge and donation information • Verify donor and transaction details • Navigate multiple computer systems during calls • Maintain confidentiality • Follow compliance and quality requirements • Meet established attendance and performance expectations • Support nonprofit organizations and their donors through established fundraising campaigns

🎯 Requirements

• High school diploma or GED • Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience • Clear verbal communication • Strong active-listening skills • Accurate data-entry skills • Basic computer proficiency • Ability to work across multiple systems while communicating • Dependable and professional work habits • Quiet, dedicated workspace at home • Windows 11 computer • Minimum 8GB RAM; 16GB recommended • USB noise-canceling headset • Wired high-speed internet • Direct Ethernet connection • Quiet and distraction-free workspace • Dual monitors are recommended • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections cannot be used • Required certification must be completed before servicing • Eligibility may depend on experience, location, equipment, background requirements, and certification results

🏖️ Benefits

• 100% remote work from home • Flexible servicing intervals and schedule management • Daytime, evening, and nighttime servicing opportunities • Independent contractors select from available servicing intervals • No cold calling or outbound sales • Established nonprofit fundraising campaigns